About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

As a Global Payroll & HCM Onboarding Consultant, you will own the end-to-end project delivery for enterprise-level Global Payroll & HCM Implementations, ensuring structured, predictable implementation journeys for our most complex, multi-country customers. You will partner with our customers to ensure an exceptional onboarding experience and solutions delivery. You will leverage deep knowledge of Remote’s Global Payroll & HCM product as well as maintain a strong commitment to the customer experience. You will be the key driver of the successful implementation and exceptional client experience.

What you bring

Project management experience in B2B SaaS implementations
Deep knowledge & experience with Enterprise Payroll, HRIS, or HCM implementations preferred
Demonstrated ability to manage technical projects and translate client requirements into product solutions.
PMP, Agile, or similar project management certification preferred, but not required
Expertise in formal project management methodologies (Agile, Waterfall, or hybrid)
Proven track record managing multi-country, multi-product implementations
Strong stakeholder management and communication skills across technical implementers, CSMs, Product, Engineers, Vendors, and various Customer stakeholders
Experience managing complex implementations involving multiple products (Global Payroll, PEO, HRIS, EOR, CM)
Excellent scope management and change control capabilities
Strong risk and dependency management skills
Ability to drive accountability and clear ownership across all workstreams
Experience with enterprise customer expectations and governance models
An analytical mindset with great problem-solving abilities
Ability to succeed in a fast-paced, international work environment with a passion for making an impact
Team player with the ability to work independently, autonomously and take ownership and responsibility of complex projects
A Customer-Care oriented mindset and ability to build strong client relationships at the executive level
Excellent written and verbal communication skills for executive-level reporting and presentations
Proficient in project management tools (Monday.com experience preferred)
Ability to work within a MacBook Pro environment
You understand the need and idea to work largely asynchronously
You write and speak fluent English
Not required but is considered a plus if you have working knowledge of: Notion, Slack, Zendesk, Monday.com and Salesforce

Key Responsibilities

Own end-to-end project delivery for enterprise level Global Payroll & HCM implementations, including services and integrations.
Define and manage project scope, timelines, and deliverables for complex, multi-country and multi-product implementations.
Partner with clients to gather and analyze their needs and requirements and develop and maintain comprehensive project plans with defined milestones and success criteria.
Apply formal project management methodologies (Agile, Waterfall, or hybrid) to ensure structured delivery.
Coordinate across technical implementers, CSMs, payroll operations, vendors, and customers
Provide guidance and training to customer teams on HCM & Global Payroll functionalities, best practices, and system usage.
Develop and deliver customized client documentation, training materials, and user guides to support client teams in system adoption and usage.
Establish clear communication cadence and escalation paths with customers.
Manage risks, dependencies, and stakeholder communications proactively.
Drive accountability and clear ownership across all workstreams and team members.
Define scope of implementation and scope of services to be delivered upfront.
Implement change management processes to handle scope adjustments professionally.
Manage implementations involving multiple services: integrations, custom GLs, reporting, and multiple Remote products.
Conduct regular status meetings and provide executive-level reporting to customers and internal stakeholders.
Identify and mitigate project risks before they become escalations.
Ensure realistic project timelines with proactive dependency management.
Facilitate handover process from implementation to ongoing BAU supporting teams.
Drive customer satisfaction (CSAT) improvement during the implementation phase.
Effectively communicate with customers, teammates, supervisors and vendors in a timely and transparent fashion.
Establish and maintain positive customer working relationships at the executive level, successfully contributing to high customer retention rates.
Provide professional project governance aligned with enterprise customer expectations.
Document implementation processes and best practices for continuous improvement.
Maintain confidentiality of all customer and company information.
Help in the creation and maintenance of project management documentation and templates.
Collaborate with Product and Engineering teams to provide feedback on implementation challenges.
Support clients in change management activities, including user communication, stakeholder engagement, and post-implementation support.

Practicals

You'll report to: Senior Manager, Onboarding Consultants
Direct reports: No direct reports
Team: Global Implementation Services
Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify; UKI & Portugal
Start date: As soon as possible

Application process

Interview with recruiter
Interview with Team Manager
Interview with Future Direct Manager
Interview with Director, Global Payroll Implementation & Experience
Interview with Senior Director, Global Product Implementations
Interview with Bar Raiser
Prior employment verification check

#LI-DNP

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$43,200—$97,200 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

work from anywhere
flexible paid time off
flexible working hours (we are async)
16 weeks paid parental leave
mental health support services
stock options
learning budget
home office budget & IT equipment
budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

Please fill out the form below and upload your CV with a PDF format.
We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here.

Please note we accept applications on an ongoing basis.

HCM & Global Payroll Onboarding Consultant

Benefits

Job Description