Full Time Fixed Term Contract positions
Hybrid role based in our City Centre offices

What we offer

We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.

We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.

Further details on our benefits package can be accessed here Benefits (life-careers.com)

At Irish Life, our purpose is to help people build better futures. Our company values shape everything we do and underpin our vision of being the driving force behind Ireland’s financial, physical, and mental well-being.

We believe in doing the right thing—acting with integrity and making fair, responsible decisions. We aim high, setting ambitious goals and constantly find better ways to innovate and improve. Our customers are at the heart of everything we do, and we are dedicated to understanding their needs and exceeding their expectations. We believe that as a team we work best together, in a supportive, collaborative environment where every idea and contribution is valued.

Role Overview

We have a number of fixed term contract opportunities within our Customer Solutions team to support an upcoming project. The successful candidates will have responsibility for leading our Actuarial Projects and Services teams in the planning and delivery of a broad range of projects alongside ongoing management of actuarial responses to customer service queries.

As a member of the Data & Actuarial Leadership Group, the role is a key leadership role within the department and the role contributes to the overall operational and strategic management of the area.

These roles are a hybrid working pattern with 2 days per week based in Abbey St, Dublin 1.

Team Background

Have responsibility for the technical support and responses provided to customer service areas including on a wide range of customer queries. The role is responsible for the responses to these queries including the actuarial calculations and any resulting judgment calls.
Provide oversight for the resolution of systemic customer issues and the provision and analysis of persistency MI.
Oversees the delivery of a range of actuarial tasks and/or projects to support the overall Customer Solutions and Group strategies, producing results to agreed standards and deadlines, and signing-off content where appropriate. Use expert knowledge & judgment to make important decisions as part of a leadership role.
Lead, motivate & develop a large team to deliver to high standards. Manage individual performance & personal development through mentoring & goal setting. Demonstrate a very high level of energy & drive and leads by example.
Have a thorough understanding of the broader business context in which they are operating, and use this to frame their advice and input.
Lead by example in examining existing methodologies and developing new ways to improve the efficiency of the area and foster an environment of continuous improvement and local change.
Support Senior management in Customer Solutions to achieve strategic objectives and operational targets and contribute to the design, development, and implementation of both strategic and operational plans.
Keep up to date with external developments through engagement with the Society of Actuaries, Insurance Ireland, the Central Bank of Ireland, the Pensions Authority, and other relevant regulatory bodies and through individual research.

What you will help us to achieve

An actuarial qualification (FIFoA, FSAI or other appropriate professional qualification).
People management experience with proven ability to motivate a team of professional staff.
An ability to work effectively in partnership with others including with the wider actuarial community, the finance functions, sales channels, product & proposition teams, and with senior management both within Irish Life and across the wider group.
Demonstrated ability to successfully lead teams or projects and effectively manage a broad agenda.
Strong commercial acumen with a good understanding of the business environment.
Experience in planning & delivering strategic initiatives & projects.
An ability to work under pressure to meet challenging deadlines.
Excellent technical actuarial skills, including the ability to interpret and analyse complex information with ease.
Proven excellence in problem-solving, analytical and decision-making skills.
Effective at building co-operative relationships with key stakeholders and influencing outcomes.
Assertive and self-motivated with an ability to work on own initiative and demonstrate flexibility
Excellent verbal and written communication skill

About us

Irish Life is one of Ireland’s largest financial institutions with a presence across a range of financial services markets. We are one of Ireland’s leading financial services groups with over 1.5 million customers. For over 80 years, we’ve been helping people to look after their life insurance, pension and investment needs, and more recently their health insurance.

It is a subsidiary of Great-West Lifeco and a member of the Power Financial Corporation group of companies.

We are proud of our culture of developing and supporting the growth and professional development of our people. The focus has resulted in a team of top talent with high standards, positioning us at the forefront of our industry.

The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Irish Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Irish Life by Recruitment Agencies will not be accepted for this role.

Irish Life is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported.

We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.

If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best.

ILGL supports Equal Opportunity and is regulated by the Central Bank of Ireland.

Fixed Term Manager - Actuarial positions

Benefits

Job Description