At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description

The Head of Private Markets is a senior leadership role within the Alternative Investment Services business. The role is responsible for strategic oversight, operational excellence, growth agenda and client delivery of fund administration services supporting private markets (Private Equity, Private Credit, Real Estate, and Infrastructure), which includes accounting, investor allocation, reporting and waterfall calculations. This role leads multi‑layered teams, partners closely with investment managers and institutional clients, and ensures regulatory compliance, scalability, and best‑in‑class service delivery across complex fund structures.

The Head of Private Markets has P&L responsibilities and acts as a trusted advisor to clients and senior stakeholders, driving operational strategy while balancing risk management, talent development, and business growth.

Accountabilities.

Executive Leadership & Strategy

Set and execute the growth strategy for private markets, aligned to overall business and U.S. Bank objectives.
Serve as a senior leader for the private markets fund services platform, contributing to enterprise‑wide operational and growth initiatives.
Partner with Sales, Relationship Management, Product, and other enabling functions to enhance service offerings and scalability.

Private Markets Oversight

Provide oversight of end‑to‑end fund administration activities, including:
- NAV calculation and reporting
- Capital calls, distributions, and investor allocations
- Portfolio accounting for private markets instruments
- Management fee and carried interest calculations
- Financial statements and audit coordination
Ensure accurate, timely, and compliant reporting, disclosures and regulatory oversight across multiple private credit and equity strategies/verticals
Oversee onboarding of new mandates, complex fund launches, restructures, and lifecycle events.

Client Relationship Partnership

Act as a trusted advisor and develop relationships with clients and centers of influence in the industry.
Execute on growth agenda by deepening relationships with existing clients and offer executive guidance on prospecting
Act as the primary executive sponsor for key private markets in partnership with aligned Relationship Managers, as well as other business leaders (e.g., CLO, custody).
Ensure consistent service level across clients, and geographies (e.g., US and Europe) and proactively manage client satisfaction, issue resolution, and service model evolution.

Organizational Leadership & Transformation

Lead, develop, and inspire senior leaders and global/fund teams supporting private markets operations.
Build a strong bench of talent through succession planning, coaching, and performance management.
Foster a culture of accountability, collaboration, and continuous improvement.
Sponsor and execute on transformation programs, operational efficiency initiatives, and technology enablement.

Implement enhancements to fund accounting platforms and reporting tools, and ensure appropriate technology solutions are implemented through partnership with technology and business resources

Risk, Governance & Regulatory Compliance

Ensure strong governance, internal controls, and adherence to regulatory requirements.
Partner with Risk, Compliance, and Audit teams to address findings and strengthen control environments.
Anticipate regulatory and market changes impacting private fund administration.

Experience & Qualifications.

Bachelor’s degree required; advanced degree (MBA, MSF)
Professional certification - CPA preferred.
15+ years of experience in fund administration, asset servicing, or investment operations, with significant focus on private markets or alternative investments.
Proven experience leading large, complex teams and managing senior client relationships.
Deep understanding of private credit and equity products, fund structures, and lifecycle events.
Strong knowledge of regulatory, accounting, and operational risk frameworks.
Demonstrated ability to lead through change and scale operations in a growing business.

Leadership Competencies

Strategic and enterprise mindset
Strong executive presence and communication skills
Client‑centric, solutions‑oriented approach
Ability to balance risk management with commercial outcomes
Proven people leader with a focus on development and engagement

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants.

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.

Head of Private Markets

Benefits

Job Description