Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI.

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

We are now looking for an Associate Commercial Project Manager (Permanent role) to join our team in Stamullen, County Meath. This is a hybrid position.

Summary of Role:

Manages designated customer projects and serves as primary relationship point-of-contact to ensure that goals and objectives are accomplished within prescribed time frame and budget while adhering to applicable regulations and protocol requirements. Supports maintaining exceptional client satisfaction and superior business performance metrics. Leads and plays an integral part in individual project success and provides PCI with a competitive advantage in long-term customer management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned.
Serve as the primary customer contact for activities including sales order entry, order confirmation, and order despatch.
Track components to ensure all are on site to pick in good time before planned production.
Monitor orders through the plant to ensure production is completed on time, and quality release is achieved as planned.
Generate customer invoice/billing including supporting documentation.
Monitor monthly sales, sales orders, and forecasts. Create sales v forecast comparisons as required.
Manage stock within the customer portfolio (including supplying stock reports to customers).
Manage customer expectations and general inquiries.
Support customer visits to PCI.
Host regular status/progress reviews with the Customer
Maintain the relationship with the customer. Acquire a thorough understating of key customer needs.
Lead any scope changes to repeat work where appropriate e.g., artwork updates / component changes.
Maintain customer files to include price matrix for each customer.
Maintain the ERP database - to include latest Technical Agreement, Service Level Agreement, Delivery / Address changes etc.
Assist with customer Supply Agreements/Contracts during project development.
Interpret and ensure compliance to purchasing authorization from the Supply Agreement.
Review and approve internal customer-based specifications for packaging components and processes.
Participate in and provide necessary information for Quarterly Business Review meetings as required.
Participate in continuous improvement projects.
This position may require overtime and/or weekend work.
Knowledge of and adherence to all PCI, cGMP, and policies, procedures, rules.
Performs other duties as assigned by Manager/Supervisor.
Utilize key software platforms to facilitate client data reporting and project status.
Support other functions including quality calls and audits - be aware of quality issues.
Assist in quotation process for existing customers if required. Ensuring that any deviations from the Quoted process are highlighted to the Business Development team.
Be familiar with Technical and Commercial Agreements and ensure they are referred to when generating documentation for example Packaging Instruction Sheets.
Increase market awareness and intelligence via trade shows, LinkedIn and customer discussion.
Participate in New Product Introduction process as required.
Work in a safe manner always and highlighting any safety issues to relevant manager.

Knowledge / Skills & Experience:

Bachelor's Degree in a related field and/or 3-5 years related experience and/or training.
Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs.
Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs.
Very High Reasoning: Ability to define problems, collect data, establish facts, and draw valid conclusions. Be able to interpret an extensive variety of technical instructions in math or diagram form and deal with several abstract/concrete variables.
Ability to travel.
May have Supervisory Responsibilities.
Ability to effectively present information to various people as the job requires.
Ability to identify and resolve problems in a timely manner.
Ability to show success in managing employees.
Ability to display a willingness to make decisions.

#LI-VR1

Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future

Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

Associate Commercial Project Manager

Job Description