Job Title: Computer Service Engineer

Employer: PC House Limited

Location: 12A Frederick Street North, Dublin 1

Annual Salary: €36,605

Hours: 39h per week

JOB PURPOSE:

To diagnose, repair and maintain laptops, desktop computers and related equipment from different manufacturers, while providing technical assistance to customers.

MAIN DUTIES:

• Receive customers and obtain information about equipment faults.

• Inspect and diagnose problems with laptops, desktops and computer components.

• Diagnose and repair motherboards and electronic circuits at component level.

• Use oscilloscopes, multimeters, microscopes and other testing equipment.

• Analyse circuit diagrams, electrical signals, charging systems and power-management circuits.

• Repair or replace faulty components, including screens, batteries, keyboards, connectors, storage devices and memory.

• Perform soldering and motherboard rework.

• Carry out electrical and load tests and confirm that equipment is working correctly after repair.

• Review datasheets and select compatible replacement components.

• Install or update BIOS, firmware, operating systems and drivers when required.

• Build, configure and upgrade desktop computers.

• Identify the causes of recurring faults and develop practical repair and testing procedures.

• Explain diagnostic results, repair options and recommended upgrades to customers.

• Maintain accurate records of diagnostics, repairs, components and test results.

• Train and assist other technicians with advanced repairs and diagnostics.

QUALIFICATIONS AND EXPERIENCE:

• Degree in Computer Engineering, Electronics Engineering or a related area.

• At least three years’ relevant experience in computer hardware or electronic repairs.

• Experience with motherboard and component-level diagnostics.

• Ability to use electronic testing and soldering equipment.

• Knowledge of computer hardware, operating systems, BIOS and firmware.

• Good technical, problem-solving, communication and customer-service skills.

Computer Service Engineer

Job Description