We invite applications for this full-time, permanent role based in Clontarf:

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HR Business Partner – HR Insights, Reporting and Service Improvement

Clontarf (occasional travel within Ireland)

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IWA is committed to promoting, maintaining and adding to our diverse and inclusive work environment

Company Profile

The Irish Wheelchair Association is one of Ireland's leading representative organisations and a significant service provider for people with physical disabilities. We believe that everyone should have the opportunity to live a life of choice and equality.

We provide nationwide assisted living services, community centres in every county, a fleet of accessible buses, a national parking permit and driving school service, wheelchair-accessible social houses, and help young people with disabilities build employability skills and confidence.

Our flagship sports programme, IWA Sport, is the national governing body for wheelchair basketball, wheelchair rugby, bocca and powerlifting and runs sports clubs for children and adults. Many of Ireland's finest para-athletes started their careers with IWA Sport.

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Vacancy

The job holder reports to the Head of Human Resources or their nominee. The role will involve working with colleagues at all levels.

The key focus of the role will be to significantly contribute to the rollout and implementation of IWA’s new HRIS programme (Success Factors), ensuring alignment between IWA’s policies and practices and their translation to the new technical environment. Additionally, it will be about creating a leading-edge suite of HR reports and insights to inform key decisions on strategic resourcing, performance enablement, staff engagement, and the effective tracking of staff contribution across many areas. In particular, the role will identify key employee trends —both opportunities and challenges —and measure and improve HR’s internal customer service.

It will also support the ongoing development and deployment of IWA's people strategy and its intention to be an employer of choice in its sector.

Main Duties and Responsibilities

The overall aim of this role is to work at the interface between the HR department and the needs of the business, including its portfolio of policies, procedures and practices and the HRIS implementation project, ensuring congruence, alignment and effective, consistent deployment of new automated self-service, workflows and other simplifications of traditional paper-based interactions.

HRIS Deployment Experience:Working with HR colleagues and wider organisation participants, act as a trusted advisor to management on the effective, practical and appropriate roll-out of HRIS within the business, aligning with existing and enhanced policies, procedures and collective agreements. Ability to understand and action a clear alignment strategy ensuring best practice, organisation needs and system capabilities in a way that is clearly seen as positive and that does not cause employee relations challenges. Ability to work with ER colleagues to update and amend policies, procedures and practices to fit with opportunities the new HRIS system may offer.

HR Strategy - Insights:Lead, develop and introduce, through an appropriate sign-off process, a new and impactful suite of HR reports, metrics and insights, leading ultimately to the creation of an HR dashboard for management. Work with HR and business colleagues to understand key business opportunities and challenges, and how the IWA organisation can take appropriate actions, as well as introduce key supports and advice.

HR Knowledge Building:As part of a collaborative HR effort, consider, design, and implement a proactive plan to ensure a strong local capability in onboarding, induction, probation management, performance support including goals setting and review, development of a HR skills capability (working with L&D colleagues), staff retention and other areas that emerge as part of the organisation journey.

Supporting the Advancement of IWA's Employee Value Proposition (EVP):By working with colleagues, both in ER and the wider HR team, advance its reputation in key areas, including dignity and respect, DEI, well-being, and internal communication, thereby strengthening these aspects.

HR Responsiveness:Working with the services support team in HR, understand and plot key business requirement trends, work on the enhancement and development of the existing internal customer support desk and its use of technology.

PERSON SPECIFICATION

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Technical Requirements

Minimum of 5 years of experience in an HR Insights and Reporting Role with a very strong understanding of all HR activities and the value they deliver. (Essential)

QQI Level 7 qualification in HR, Business Analysis or an analogous discipline (Essential)

Demonstrated experience with HR Information Systems (HRIS – SAP Success Factors) and proficiency in MS Office Suite. (Essential)

Experience in project management, project planning, process mapping, workflow creation and delivery and best practice process design and execution (Essential)

Lean/Six Sigma qualification (Desirable)

Experience in communication, influencing and persuasion skills, working well with colleagues to achieve consensus and agreement in challenging situations

Proven experience in people management, including coaching, mentoring, and performance management.

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Personal Requirements

Logical and pragmatic thinker

Clear decision-making capability

Team player, excellent communication, interpersonal, and problem-solving skills.

Strong networking and relationship building skills.

Ability to work effectively in a fast-paced environment with competing priorities.

Experience working in the not-for-profit sector is desirable

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Remuneration & Benefits

Annual salary range – circa €50,000 per annum DOE

Excellent working conditions, including partial working from home arrangements following the probation period

Training & development opportunities

25 days annual leave pro-rata

Access to Defined Contribution Pension scheme

Free onsite parking

Employee Assistance Service

Bike to Work Scheme

TaxSaver Scheme

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The closing date for applications is Friday 14th November 2025

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As Ireland's largest charity working with those with physical disabilities, we especially welcome candidates from this demographic grouping. We are also more generally, a positive to disability employer seeking to provide opportunities and employment to those who may be under-represented in the Irish working population.

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Documentary evidence of your relevant qualification(s) will be required in advance of or during the recruitment process.

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INDHP

HR Business Partner

Benefits

Job Description