To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Enterprise Technology & Infrastructure

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is looking for a Senior Network Engineer to join Salesforce’s Network Engineering team. This team facilitates the deployment of strategic initiatives mainly focused on network patching, routing, switching and load-balancing functions of Salesforce’s 1P network infrastructure.

Responsibilities

Engineering & Operations

Plan, Design, Develop, Implement and Operate Cisco, Juniper, F5 (LTM, GTM) and other network appliances serving Salesforce’s internal and external applications.
Perform proactive network maintenance, such as code upgrades, config updates and cleanup/decoms on various network devices such as Switches, Routers and Load-balancers.
Assist in mitigating security vulnerabilities in OS and configuration across different network vendors (Cisco, F5, Juniper etc).

Automation & Tooling

Work closely with automation teams in defining and developing the tools that allow us to manage the configuration of network equipment (F5, Cisco, Juniper etc) in Cloud Scale datacenters.
Develop and maintain scripts/power-tools based on Ansible and Python that help with configuration deployment on different kinds of network equipment.
Drive service ownership for the Network Engineering teams; assist in efforts to streamline problem and organizational change processes and increase automation.

Troubleshooting & Support

Provide network escalation support for internal and external service impairments or outages.
Perform high-level troubleshooting and analysis to determine the root cause when network outages occur during network maintenances.
Isolate hardware and software problems on network devices and work with vendors to resolve issues as vital.
Collaborate with engineering teams to identify ways in which we can proactively improve the stability of the network and decrease potential for future outages.
Ensure documented processes are followed while providing necessary feedback focused on safety and agility of the processes involved.

Required Qualifications

Networking Protocols: High level of proficiency with TCP/IP, architecture and core technologies, such as BGP, OSPF, ISIS, DNS, HTTP, etc.
Automation & DevOps: * Demonstrated experience with Ansible (cli and playbooks) to manage multi-vendor equipment.
- Practitioner-level network automation skills using DevOps and CI/CD pipeline practices.
- Experience with version control tools such as Git.
Environment: Working knowledge and experience working in a Unix/Linux environment.
Analysis Tools: Proficiency with Wireshark, tcpdump, ping, and netstat.
Infrastructure: * Experience leading large-scale distributed network environments.
- Working knowledge of PKI infrastructure, firewalls, and access-list configuration.
- Knowledge of system performance methodologies and data-driven decision-making.
Soft Skills: Strong analytical approach to problem-solving; ability to fix complex issues quickly; excellent written/verbal communication.

Preferred Qualifications

Advanced F5 Knowledge: Experience with F5 GTM and LTM installation, engineering, and life cycle management (including advanced iRules and troubleshooting).
Load Balancing: Deep understanding of Persistence, SSL client/server profiles, and HTTP profiles.
Diagnostic Skills: Highly skilled in packet analysis and analytical fault diagnosis.
Programming: Proficiency in scripting/programming with Python.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Network Engineering Senior

Job Description