FH Technology is hiring a Third-Party Contracts Support professional for a Contract position.

Location: Dublin (Onsite once a month)

PFH is seeking a detail-oriented and organized contracts support professional to assist with the oversight and administration of third-party technology contracts within the healthcare sector.

The role will support vendor management, contract governance and service performance monitoring for a large-scale digital health programme. Working closely with contract management, ICT, clinical and operational teams, the successful candidate will help ensure suppliers meet agreed service levels, contractual obligations and relevant data protection and information security requirements.

Key Responsibilities

Support the administration and oversight of third-party contracts relating to digital healthcare platforms and services.
Monitor vendor performance against agreed Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and contractual deliverables.
Coordinate service review meetings with suppliers and internal stakeholders, tracking actions and follow-up activities.
Maintain accurate contract documentation, governance records, performance reports and risk logs.
Track contract milestones, renewals, variations and deliverables, ensuring key dates and obligations are monitored.
Assist with the management of contractual risks, issues, dependencies and performance escalations.
Support compliance with GDPR, Irish data protection legislation, information governance requirements and relevant security standards.
Contribute to business continuity and service resilience planning for critical healthcare ICT services.
Prepare performance reports, dashboards and governance updates for contract management and programme leadership.
Assist with procurement activities, supplier onboarding, audit preparation and contract compliance reviews.
Facilitate effective communication between technical, clinical, operational and vendor teams.

Candidate Profile

Level 8 qualification in Business, Healthcare Management, Information Systems, ICT, Law, Public Administration or a related discipline.
Two to five years' experience in contract management, vendor management, ICT governance or a related function.
Experience supporting third-party supplier oversight, including SLA and KPI monitoring.
Experience working in healthcare, the public sector or another regulated environment is desirable.
Strong understanding of contract management principles, vendor governance and contractual obligations.
Knowledge of GDPR, Irish data protection legislation, information governance and data security requirements.
Experience preparing governance documentation, performance reports and updates for senior stakeholders.
Professional certifications in contract management, procurement, governance or ICT, such as CIPS, ITIL or PRINCE2, are desirable.

PFH Technology, owned by Ricoh – a Japanese-based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO-certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

Third Party Contracts Support

Job Description