Company Description

The Royal College of Physicians of Ireland is a postgraduate medical training college dedicated to ensuring that doctors have the skills to provide patients with the best possible care. Founded in 1654, the college supports doctors to enhance their skills, competencies, and professionalism throughout their working lives.

Through its Faculties and Institutes, the Royal College of Physicians of Ireland, offers medical training programmes, examinations, diplomas, and educational courses to equip doctors with the skills and knowledge they need to care for patients and run safe and efficient healthcare systems. It also offers a range of educational diplomas and courses for learners in the wider healthcare sector.

Job Description

Role: Senior Education, Governance and Projects Coordinator
Contract: Permanent
Salary: €42,500 + Benefits
Reporting to: Learning Innovation & Development Manager
Closing Date: 29 June at 16:00

Reporting to the Learning Innovation & Development Manager, this role provides professional and comprehensive operational, governance and project coordination support across a range of activities within RCPI’s academic programmes. You will be responsible for coordinating academic committees including scheduling, preparing agendas, taking minutes and tracking actions in line with RCPI policies and procedures. The role also includes coordinating education projects and quality assurance activity, including QQI accreditation and validation processes, programmatic approvals and maintaining a schedule of policies and procedures; ensuring that timelines, inputs and deliverables are progressed efficiently and to a high standard.
You will work closely with the Learning Innovation & Development, Education Delivery departments and the RCPI Quality Enhancement Office, liaising regularly with the Director of Training, Education and Lifelong Learning, Dean of Education and Academic Programmes, Programme Leads, academic support staff, teaching faculty, colleagues and external stakeholders. The role requires a high level of organisation, sound judgement and the ability to coordinate multiple concurrent priorities, while ensuring that governance, project and accreditation-related activities are progressed effectively and with minimal supervision.

Key Accountabilities

Board Management
•   Manage board and committee documentation. This includes preparing agendas, ensuring documentation adheres to RCPI’s style, and that the content is relevant and complete.
•   Assist with the management of all board and committee communications to internal and external stakeholders
•   Record and manage decisions and actions from board and committee meetings
•   Consult and liaise with relevant stakeholders and/or internal business partners to obtain information and reports on time and to the satisfaction of the Secretary and Chair of the relevant Board

Education Project and Accreditation Coordination
•   Coordinate a range of education projects and workstreams, supporting planning, implementation and follow-through while contributing to the continuous improvement of associated processes and workflows.
•   Support the coordination of accreditation, validation, approval and quality assurance activities, including the preparation, collation and tracking of documentation, actions and deadlines.
•   Maintain and enhance project plans, action logs and reporting tools to monitor progress, identify risks and support structured reporting that informs decision-making and quality improvement.
•   Liaise with internal departments, faculty, programme teams and external stakeholders to ensure that project and accreditation-related activity is coordinated effectively and delivered to a high standard.
•   Support the development, documentation and continuous improvement of education processes, including standard operating procedures and governance frameworks.

Administration
•   Provide coordinated operational support across Learning Innovation & Development activities, supporting the implementation and standardisation of processes to ensure consistent delivery of governance and project outcomes.
•   Purchase goods and licenses, raise Purchase Orders and process invoices
•   Liaise with teaching & learning staff, such as programme coordinators, teaching faculty, examiners, external examiners, and those responsible for programme management
•   Collate and analyse course evaluation and other quality-related data, preparing reports and summaries to support decision-making, quality enhancement and programme review.
•   Assist in the maintenance of the Education section on the RCPI website and its associated pages, Faculty Resource Page, Learner Support pages and others, where appropriate
•   Act as a key point of contact for departmental queries and project-related communications, using judgement to coordinate responses, resolve issues and escalate matters appropriately.
•   Manage the department email account

Requirements

Person Specification
•   Have a proven track record in administration or coordination roles.
•   Possess strong IT skills (word processing, spreadsheets, email, PowerPoint and Excel) and be able to demonstrate competency in the use and development of a wide variety of business systems.
•   Experience in providing secretariat functions in a complex environment (corporate or public sector) i.e., supporting boards, committees, and sub committees.
•   Be well organised and able to coordinate and progress multiple tasks, workstreams and deliverables on their own initiative, while managing competing priorities and deadlines.
•   Be flexible, possess an ability to work effectively as part of a wider administrative team, and have excellent written, communication and interpersonal skills.
•   Demonstrated ability to work closely with executive and senior managers and key external stakeholders.
•   Demonstrated adaptability and responsiveness within a rapidly evolving work environment
•   Strong written communication skills, including the preparation of agendas, minutes, reports, briefing papers, correspondence and formal documentation.
Desirable
•   Hold a relevant third-level or professional qualification
•   Experience in project coordination, accreditation, quality assurance or formal approval processes would be beneficial.

Key Competencies
•   Stakeholder Management
•   Adaptability and Flexibility
•   Process Improvement

Why us?

Leave: We offer 21 days annual leave with an additional 3-4 college days as well as long service leave to all employees. We also provide support for staff with Maternity, Sick, Parents, and Parental leave.
Wellbeing: An Employee Assistance Programme with Spectrum Life is available to all staff members as well as annual flu vaccine.
Flexible Hybrid working model: The RCPI offer a flexible 35-hour-a-week hybrid working model for all employees from their start date, giving staff the autonomy to work from home combined with time spent onsite.
Pension: A defined contribution pension scheme of 1.5% Employee contribution and RCPI contribution from commencement date with an increase after 18 months
Flexible Benefit: Pro-rata €1,500 annual flexible benefit upon completion of a successful probationary period.
Life Assurance: 4 times your annual salary.
Learning & Development: We offer CPD options including study leave and access to our internal LMS Training system.
Diversity and Inclusion: RCPI recognises the importance of equality, diversity, and inclusion. We were recently awarded a Silver accreditation from Investors in Diversity. We are an open and inclusive organisation that celebrates and welcomes diversity. We lead initiatives that support, promote and demonstrate a culture of mutual respect, inclusivity, and diversity, as outlined in our Diversity and Inclusion policy.

Accommodations

The Royal College of Physicians of Ireland is an inclusive employer and in line with our policies you are invited to disclose any reasonable accommodations you require for applying, interviewing or working with RCPI. Please be assured this information will be treated as confidential and not used for the purpose of selection. If you have any queries, please contact Suzann Donnelly at suzanndonnelly@rcpi.ie.

About us

The Royal College of Physicians of Ireland is a postgraduate medical training college dedicated to ensuring that doctors have the skills to provide patients with the best possible care. Founded in 1654, the college supports doctors to enhance their skills, competencies, and professionalism throughout their working lives.

Through its Faculties and Institutes, The Royal College of Physicians of Ireland, offers medical training programmes, examinations, diplomas, and educational courses to equip doctors with the skills and knowledge they need to care for patients and run safe and efficient healthcare systems. It also offers a range of educational diplomas and courses for learners in the wider healthcare sector.