JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Execute the site-specific relocation plans through collaboration with Space Planners, Facility Managers, Move Vendors and local lines of business representatives adhering to the quality and best practice methodologies.

What this job involves:

Moves, Adds, Changes:

Provide a single point of contact for all move management activities
Own the relationships with MAC and related suppliers, inclusive of procurement, communications, planning and performance management
Ensure all move management activities are performed consistent with documented processes, schedule and budget, ensuring client satisfaction
Collaborate with Space Planners, Facility Managers, Project Managers and Construction Managers to establish move project goals and objectives
Execute relocation and migration projects within the CAFM/ IWMS technology
Administer all finance process with MAC suppliers, and contribute to site FM’s budget and forecasting exercises
Ensure all project initiation, execution and closeout documentation are complete
Manage employee communications for moves and projects
Report on churn, cost metrics, post-move surveys and volumetric move data
Report on project status and update tracking, maintaining files for due diligence and financials

Space Data Management:

Ensure data accuracy within Space technology for assigned locations
Manage new hire and internal transfers assignments within CAFM system
Data audits within business and technological systems
Physical Auditing spaces for changes and working with Space Data Managers for updates
Perform data input into the SPACE to maintain accurate occupancy information
Communicate floor plan changes to Space Data Management team

Customer engagement

Interact with customers, identify their needs and provide ad-hoc MAC support
Survey service quality, gather feedback and follow up on customerchallenges and benefits
Resolve customer tickets in a timely manner
Ensure great customer experience throughout service provided

Other Key Responsibilities:

Participation in planning meetings hosted by the client, Occupancy& Space Planning and other key stakeholders
Coordination of asset data for FF&E (furniture, fixtures & equipment) via 3rd party
Update Directory and Evacuation Site Plans
Assist in managing locker assignment in tandem with local FM teams

Key Interactions

Space Planners
Business unit representatives
MAC Program Lead
FM teams
Space Data Management team
3rd Party Move Vendors

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

Sound like you? To apply you need to be / have:

Relationship building& customer service skills
Experience with project management tools preferred
Good analytical and problem-solving skills
Strong verbal and written communication skills
Ability to deliver multiple projects simultaneously
Ability to work with local and regional teams
Office move project experience
Attention to detail
CAFM / IWMS experience preferred
Microsoft Office tools

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Apply today at jll.com/careers.

Location:

On-site –Dublin, IRL

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

MAC Specialist

Benefits

Job Description