Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

Get to know Okta

We are currently seeking an Employee Relations & Compliance (ER&C) Manager to be a part of our ER&C organization and support the EMEA region. This role will provide region-specific support in the following areas: internal investigations, compliance, performance management, organizational changes, alternative dispute resolution (ADR), training, and data analytics. This role will collaborate closely with the People Business Partners (PBP’s), Legal, Ethics & Compliance, and Audit teams to promote equity, company values, and accountability in the workplace and to respond appropriately and fairly to employee concerns.

What you’ll be doing

Formally respond to sensitive concerns and allegations as required by internal processes and/or external agencies.
Conduct prompt and thorough investigations into sensitive employee relations issues, including discrimination, harassment, and retaliation concerns, and make objective recommendations based on findings.
Establish and support a regionally specific formal performance management process in partnership with leaders and regional PBPs to ensure alignment with core values and compliance with local law.
Thoroughly document investigative and performance management efforts internally using case management systems.
Participate in the development, management, deployment, and facilitation of ER-related training.
Partner with team members throughout the People & Places organization to communicate and educate on policies, procedures, and compliance.
Ensure regional compliance needs are effectively prioritized, roadmapped, and addressed - including policy requirements, employee contract changes, government reporting, right-to-work, leaves, accommodations, timetracking, and other miscellaneous compliance requirements (e.g. EU Pay Transparency Directive, EU Timekeeping Directive, new country launches).
Foster effective partnerships with business leaders, Employment Legal, Ethics & Compliance, Internal Audit, People Analytics, OktaU (Learning and Development), BT, and Security.
Coach PBP’s and leaders on how to appropriately manage and resolve complex ER issues including performance management and interpersonal issues.
Support Okta’s leaders and PBPs with position elimination matters, providing recommendations and guidance in line with Okta’s established guidelines, and supporting consultations and other related matters.
Assist PBPs and business leaders with understanding ER&C case data, trends and insights in the investigative and performance management spheres.

What you’ll bring to the role

Strong ability to manage a high volume of complex work including a variety of investigations, performance management cases, and compliance related project work
Ability to navigate ambiguity within a fast moving and changing environment
Project management experience or experience as a key project contributor
Ability and willingness to support work in a variety of time zones and regions as needed
Demonstrated ability to work effectively in a team environment, collaborate cross-functionally, and influence cross-functional partners and business leaders
Strong interpersonal skills, as demonstrated by strong written and oral communication, and high emotional intelligence
Remains respectful and empathetic when confronted with difficult and uncomfortable employment situations
Able to handle confidential information in a mature and professional manner
Ability to work autonomously within the framework of Okta’s existing policies, procedures, and guidelines.
Ability to use independent judgment, reasoning and analysis, problem-solving skills and creativity in helping the business solve complex problems
Ability to drive and support change as processes evolve

Basic Qualifications:

Bachelor’s degree
Minimum 5+ years of relevant employee relations experience, focused on ER investigations, employment legal, performance management, compliance, and/or other applicable HR experiences
Solid understanding of EMEA regulations and employment requirements
Comfortable working with any level of employee or manager; able to read a situation and navigate complexity and ambiguity
Demonstrated sound judgment and experience assessing and mitigating risk
Experience with data analytics in support of organizational health

Preferred Qualifications:

Working experience with ServiceNow, Workday, and Google Workspace
JD or work equivalent experience preferred

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What you can look forward to as a Full-Time Okta employee!

Amazing Benefits
Making Social Impact
Developing Talent and Fostering Connection + Community at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

EMEA Employee Relations & Compliance Manager

Job Description