Are you ready to revolutionise the restaurant industry?
Toast is transforming the way restaurants operate and grow, pairing intuitive technology with relentless focus on customer success. We empower restaurants to streamline operations, boost revenue, and create standout guest experiences. Join us as we help our customers thrive through product innovation and data-driven decision-making.

Who We Are

Our mission is simple: to empower restaurants to thrive. We achieve this by empowering our developers as well. The Toast Platform Team (PLEX) plays a key role in enabling product teams to build and ship high-quality web experiences at scale.

We focus on the primary drivers that can impact the overall user experience while managing their business: navigation, preferences, and business profile. We ensure teams can quickly develop and ship their products into the Toast ecosystem while ensuring a consistent and seamless experience to every user in a way that best fits their needs, preferences, and Toast information architecture.

**About this role* (Responsibilities)**

You’ll join a cross-functional team focused on delivering scalable, user-centric platform experiences that power seamless navigation, personalised preferences, and cohesive profile-based experiences across the Toast ecosystem.

Design and build scalable backend services and APIs that power core platform experiences;
Contribute to projects that incorporate AI-powered insights and personalisation to improve user experience and conversion.
Partnered with frontend, design, product, and data science teams to validate, design, and develop ideas that balance user needs, technical scalability, and drive impact
Help identify friction points and contribute to experiments that improve acquisition, onboarding, and retention.
Learn and apply best practices in backend development, testing, and performance
Participate in code reviews, design discussions, and retrospectives as an engaged team member
Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

**Do you have the right ingredients*?**

2+ years of professional experience with Java, Kotlin, or another object-oriented language
Capacity to tackle complex and ambiguous problems, communicate clearly with others to solve the problem, and share knowledge to help the whole team succeed
Enjoys building well-engineered, reliable, and scalable microservices
Driven by real-world customer impact
Experience working in a team with Agile/Scrum methodology focused on delivering reliable, high-quality software

Bonus Ingredients

Professional experience in component testing and E2E testing
Experience with AWS technologies like DynamoDB and ECS
Exposure to distributed systems, SaaS, SQL, Apache Pulsar
Experience working on a platform team
Exposure to GraphQL
Passion for helping small businesses thrive

AI at Toast
At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Software Engineer II (Platform Team – Backend)

Job Description