Job Purpose

About RWS

RWS is a global leader in content, translation, and intellectual property services. With more than 60 years of experience, RWS helps the world’s top brands grow by ensuring they are understood anywhere, in any language. The company combines proprietary technology with deep human expertise to deliver high-quality, compliant, and scalable solutions across industries such as life sciences, technology, finance, and legal.

About Train AI

Training or fine-tuning artificial intelligence (AI) requires data. LOTS of data. However, not just any data will do – our clients need responsible AI data that’s targeted, accurate and reliable to ensure machine learning (ML) success. But preparing AI training data is a monumental task that can take up the vast majority of AI project time, leaving AI teams with precious little time to focus on developing, deploying and evaluating ML models. TrainAI by RWS helps our clients address this challenge head-on.

With a seamless blend of technological understanding and human intelligence, TrainAI provides complete, end-to-end data collection and content generation, data annotation or labelling, human-in-the-loop data validation and generative AI data services for all types of AI, in any language, at any scale, based on the principles of responsible AI. Today, TrainAI supports four of the world’s top five technology companies, enhancing the performance of their generative AI by providing services such as prompt engineering, response refinement and red teaming with locale-specific domain experts across a broad range of topic areas and educational levels.

Job Purpose

We're hiring a Lead Product Designer to own the end-to-end experience for a platform that sources, manages, and pays our verified expert pool of linguists and domain specialists, from the vendor-facing side to the internal tools our own teams use to run it.

You won't be a downstream resource picking up specs, you'll be in the room from the start: shaping the problem alongside product and engineering, not just the screens at the end of it.

You'll work alongside an engineering team that ships product end to end using agentic coding tools as their default workflow. You're expected to keep pace: using AI-assisted design tools in your own process, and turning rough ideas into tested, shippable interfaces quickly.

Job Overview

Responsibilities:

Own design end to end across the platform's vendor-facing and internal surfaces: research, flows, UI, and the details that make it actually usable at volume.
Work directly with product and engineering from the start of a problem, not just at handoff, shaping what gets built, not only how it looks.
Use AI-assisted design and prototyping tools as part of your default workflow to move from idea to tested design fast.
Run lightweight user research and testing yourself; use what you learn to argue for or against a direction.
Build and maintain a design system that holds up as the product and team grow.
Give engineering enough clarity to build confidently without needing pixel-perfect specs for everything.

Requirements:

Product design experience owning full workflows, not just individual screens or a single feature.
Comfortable designing for both external, non-technical users and internal operational tools, the bar for both is real usability, not just polish.
Hands-on with AI-assisted design or prototyping tools, or clear evidence you'll pick them up fast.
Strong instincts for when to move fast with a rough version versus when to slow down and get it right.
Comfortable working directly with engineers and product, without a lot of process between you and a shipped feature.

Nice to have:

Experience designing for workforce, recruitment, or marketplace-style platforms.
Some front-end familiarity, enough to know what's cheap versus expensive to build.
Experience on a small team where you owned design end to end, not just a slice of it.

Why This Role is Different?

You won't be handed a backlog of tickets to skin, you'll be handed real problems and expected to shape the solution, not just the surface. The engineering team you'll work with ships fast using agentic tooling as their default; you're expected to match that pace in how you work too.

Life at RWS

Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you’ll love life at RWS.

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

RWS Values

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.#LI-Hybrid, #LI-MS1

Lead Product Designer

Job Description