The Credit Controller is responsible for coordinating the company's accounts receivable function, ensuring timely collection of outstanding debts, maintaining positive customer relationships and supporting healthy cash flow across the business. It is also the role of the Credit Controller to carry out various Finance department tasks assigned to them by the Finance Manager.

Responsibilities:

·        Monitor customer accounts and ensure payments are received within agreed credit terms.
·        Contact customers by phone, email, and letter to follow up on overdue invoices.
·        Maintain accurate records of all collection activities and customer communications.
·        Reconcile customer accounts and investigate payment discrepancies.
·        Issue sales invoices to customers on a timely basis.
·        Prepare and distribute customer statements and aged debtor reports.
·        Resolve invoice queries in collaboration with sales, operations, and finance teams.
·        Escalate unresolved debts to management and recommend further action where necessary.
·        Assist with month-end reporting and cash flow forecasting.
·        Support general finance administration duties as required.

Skills & Qualifications:

·        Previous experience in credit control, accounts receivable, or a similar finance role.
·        Strong communication and negotiation skills.
·        Proficiency in Microsoft Excel and accounting software.
·        Excellent attention to detail and organisational skills.
·        Ability to work independently and manage multiple priorities.
·        Professional and customer-focused approach.
·        Work well under pressure and manage time effectively, especially during busy periods.
·        Should be friendly, empathetic and able to communicate effectively with clients and colleagues at all levels.

Part-Time Credit Controller

Job Description