Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Regional Product Director - SMB/Clover

What does a successful Regional Product Director - SMB/Clover ?

Fiserv is a global leader in Fintech and payments enabling innovative financial services experiences that align with the way people live and work today. Our aspiration is to move money and information in a way that moves the world.

A successful EMEA Country/Channel Product Director partners with stakeholders to accelerate Clover adoption across our core European markets, translating Fiserv’s mission into product outcomes that simplify commerce for merchants and their customers. You will collaborate across sales, marketing, product, engineering, operations and partners to deliver compliant, scalable channel programmes that reflect local market needs and Fiserv values.

What you will do:

- Lead channel strategy and product roadmap for SMB/ Clover across our core European markets, aligning with Fiserv priorities and local market dynamics.
- Define and prioritise product capability and requirements that increase merchant acquisition, retention and transaction volumes.
- Collaborate with independent software vendors, resellers and partners to enable integrations, certification and co‑marketing.
- Coordinate cross‑functional launches with engineering, operations, legal and sales to ensure timely, compliant releases.
- Analyse merchant, partner and transaction metrics to inform decisions and optimise pricing and feature adoption.
- Evangelise the SMB/Clover proposition to commercial teams and external partners to accelerate go‑to‑market execution.
- Drive the commercialisation of SMB/Clover product. Partner with key stakeholders to develop go-to-market approach and sales enablement ahead of major launches.
- Manage products strategically and tactically through the product lifecycle in close collaboration with the SMB/Clover global product team.
- Manage regulatory and security alignment for payments and data protection across core European markets.

What you will need to have:

- Product Development: Proven experience in leading product development, preferably within fintech or payments industry.
- Product Management Expertise: Strong background in defining product vision, setting roadmaps, and driving requirement definitions.
- Market and Customer Insight: Deep understanding of customer needs, market trends, and competitive landscape.
- Collaboration and Communication: Excellent communication skills to collaborate with sales, training, marketing, engineering, and product teams.
- Commercial Acumen: Strong financial and business acumen, with a metrics-driven approach.
- Innovation and Problem-Solving: Creative mindset with the ability to find solutions in a dynamic environment.
- Experience and Education: Relevant degree and experience in product management or related roles.
- Knowledge: Strong knowledge of payments, point‑of‑sale ecosystems and merchant acquiring models.

What would be great to have:

- Experience in the payments or fintech industry.
- Hands-on experience in point-of-sale tools, hardware, and software.
- E-commerce experience.
- Familiarity with the Clover platform and partner integration patterns.
- Background in Agile product delivery and backlog management.
- Track record working with merchant finance, acquiring partners or PSP integrations.
- Experience driving partner‑led growth in a regulated FinTech environment.
- Proficiency with data and analytics tools (business intelligence) to measure outcomes and inform prioritisation.

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Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Regional Product Director - SMB/Clover

Job Description