The Operational Business Analyst is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to serve as a technical authority and advise on directional strategy of their team.

Responsibilities:

Provide in-depth and sophisticated analysis when defining problems and proposing solutions
Serve as technical expert on special projects or assignments for the Cash and Trade Operations team (initially focusing on Data Transparency and Regulatory requirements for payments)
Drive governance and oversight of operational and technical Book of Work with direct reporting to Senior Management and Senior stakeholders
Lead strategic transformation initiatives across Global Operational functions, with specific reference to identifying process improvements using payments data analytics
Ensure appropriate testing takes place for all systems delivered as part of each release
Track and monitor project activities against agreed business dates
Provide strong analytical, technical, business and/or management expertise to the group. Experience of Payments, ISO, Agile is desirable
Advise on resource management and allocation of work within the team/project
Seek out and provide replies to requests for deliverables with internal and external clients and vendors
Communicating progress of the project(s) to relevant Senior Management
Advise and/or coach new or junior level team members
Maintain a comprehensive grasp of how business areas collaborate towards achieving business objectives
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

6-10 years of experience in cash and trade operations in a similar industry
Effective verbal and written skills
Effective communication and analytical skills
Demonstrated subject matter expertise in one or more areas of Cash and Trade Operations

What we can offer you:

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Operational Business Analyst

Benefits

Job Description