Line of Service

Advisory

Industry/Sector

Specialism

Operations

Management Level

Senior Manager

Job Description & Summary

Are you passionate about helping organisations run faster, scale smarter and lead stronger with managed services? Delivery models have fundamentally shifted using globally connected networks and ecosystems and the latest technologies (including AI). Do you thrive in collaborative multi-location environments where your expertise is required to architect and solution complex service delivery models for the benefit of our local clients? PwC Ireland is looking for a Business Development Lead for our Managed Services team, where your capabilities are needed to support our local business development activities, leveraging our global delivery network and 3rd party ecosystem to architect winning managed services and associated delivery chains to meet and exceed client expectations and to continue to grow our managed services business in Ireland.

Our Managed Services Team

At PwC Ireland, our Managed Services team shapes, solutions and delivers managed services with our global delivery network and 3rd party ecosystems with leading organisations across all sectors. We run managed services built on leading technologies so our clients can accelerate their business strategies enabling them run faster, scale smarter and lead stronger in an increasingly changing and complex business landscape.

Purpose-led work you’ll be part of

As a Senior Manager Business Development lead with a strong focus on pre-sales activities, you’ll work with our local client teams to identify and assess client opportunities and with our global delivery network and 3rd party ecosystem to shape, architect, propose and win managing services work with our local Irish clients.

Your role is key for continuity during the business development cycle in acting as the hub between the local account team and our network and ecosystem. The delivery of technology enabled managed services, harnessing the best of our global network and 3rd party ecosystem. You will be the local lead responsible for pre-sales activities and architecting the solution leveraging the best technology enabled managed service assets available across our network and ecosystem. Part of your role is also to work with client account teams helping identify other opportunities to add value to their client. In addition, you will be joining a fast-growing local team and will have a role in further developing and building the local team.

Responsibilities include:

Directly identifying and pursuing Managed Services opportunities within your sector, including designing managed service solutions leveraging assets across or global network and 3rd party ecosystem

Using your expertise and experience to support other sector account teams to drive their business development activities around Managed Services

Working with service architects across the ecosystem to develop tailored services and proposals for local opportunities

Working with the local Managed Services leadership to further develop and grow the MS business across all sectors

Building the local PwC internal knowledge and understanding of Managed Services;

Developing collateral and insights to support managed service propositions;

Keeping up to date on latest trends in Managed Services (e.g. application of AI) and any developments within our network and ecosystem to enhance our managed service solutions and proposals

Coaching and mentoring of consultant colleagues looking to extend their client portfolios into Managed Services

Involvement in contracting with our clients and our delivery network and 3rd parties.

Developing our team with coaching and mentorship to further enhance and build our local managed services capabilities;

Working with the local Managed services leadership to further activate, develop and grow the managed services market for Irish clients;

Experiences and skills

Track record in identifying and winning Managed Services opportunities and then supporting engagement delivery

Experience in, and understanding of, Managed Services delivery models and contractual and commercial constructs

Experience in working with inter-territory delivery ecosystem in developing tailored solutions / services and proposals for clients.

Experience in advisory and implementation projects and how they both have a mutually re-enforcing relationship with the building of a Managed Services business

An interest in trends in the broader Managed Services market and howe PwC can capitalise on those within the given sector

An experienced people leader, with a background of inspiring and developing high-performing teams

A collaborative and pro-active team member with demonstrable experience of nurturing, guiding and mentoring teams involved in Managed Services

Effective communication, both verbal and written

Strong negotiation and contracting skills with proven experience.

An experienced people leader, with a background of inspiring and developing high performance teams across multiple locations and cultures;

A collaborative and pro-active team member with demonstrable experience of nurturing, guiding and mentoring teams involved in managed services.

Experience driving sales and operational excellence and high-quality standards across managed services teams and processes;

Unlock your potential with PwC Ireland

We believe that challenges are better solved together. We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of amazing teams encouraged to collaborate and innovate in a way that creates powerful solutions and makes a positive impact. This purpose-led work, and our continuous development and encouragement, will help unlock your potential and take your career to the next level.

Enjoy PwC’s perks

We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive employee benefits and flexibility programs that will help you thrive in work and life. Learn more about us at Life@PwC. (https://www.pwc.ie/careers-ie/life-at-pwc.html).

Being appreciated for being you

Our most valuable asset is our people and we recognise you for it - ensuring you feel like you belong and that you are valued and rewarded for the great work you do every day. PwC is an equal opportunities employer and creating a diverse workforce that is representative of the communities we serve is hugely important to us.

We believe this so much that we have signed up for the Business in the Community Inclusive Workplace Elevate Pledge. (https://www.bitc.ie/the-leaders-group-on-sustainability/inclusive-workplace-pledge/)

Our Inclusion First strategy puts inclusion at the heart of our culture - supporting an environment where individuality is embraced, diversity is celebrated and inclusion is valued. Check out our culture of belonging and explore our range of inclusive programmes, initiatives, employee resource groups and more at www.pwc.ie.

Avoid the confidence gap; you do not have to match all the listed requirements exactly to apply, we’d love to hear from you!

We will ensure that everyone is supported throughout and, if required, provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please email us for more information.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Coaching and Feedback, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 28 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

No

Job Posting End Date

Senior Manager Business Development Lead - Managed Services

Benefits

Job Description