The Opportunity

We’re looking for an experienced Engineering Manager to lead a team building innovative eCommerce experiences.

At ESW, we help some of the world’s best-loved brands deliver frictionless, cross-border shopping experiences. As a leading global DTC eCommerce platform, we provide technology and services that enable brands to localize checkout, logistics, compliance, and customer service in over 200 markets.

As an Engineering Manager, you will drive the design, development and technical ownership of a core element of our platform. You will collaborate with Architecture, Product, and your Engineering Leads to deliver and maintain a high volume secure system that continues to support rapid growth in scale and roadmap.

We are looking for an Engineering Manager with the highest level of technical and people leadership skills and a passion for building high-performing teams and driving technical excellence.

About the Team (ESP)

This role is the Engineering Manager for our ESP team. ESP is ESW’s service portal and the primary user interface for our integration platform. The portal is built with Angular using a micro-frontend architecture.

The team also supports ESW’s email services, which deliver transactional emails for key order flows.

Responsibilities

Lead delivery and evolution of the ESP, the primary UI for ESW’s integration platform.
Support and improve transactional email services that power customer communications across the order lifecycle.
Drive technical direction for our Angular micro-frontend architecture, ensuring quality, scalability, and maintainability.
Work with and provide day-to-day leadership and support to an engineering team responsible for developing and delivering key features within its domain.
Work with engineering and product leaders to drive close collaboration within global teams.
Drive execution to ensure projects are delivered on time and meet quality standards.
Collaborate across functions to support planning and roadmap prioritisation.
Anticipate technical challenges and define a strategy through long-term planning.
Continuously strive to introduce improvements and innovations to the team.

Requirements

Experience leading and running technical teams, including hiring, mentoring, and performance management.
Experience building and maintaining 24x7 production-critical systems.
Experience leading teams building customer-facing web applications, ideally with Angular.
Familiarity with micro-frontend patterns and modern frontend architecture.
Experience operating or supporting transactional messaging/email services in production environments.
Deep technical knowledge with a history of solving complex problems; adept at identifying and solving security, scaling, resilience, and consistency challenges.
Experience in ecommerce is highly desirable.
Knowledge of the following development stack: Angular, C#, Web API, .NET Core, Kafka, Kubernetes, microservices, Cosmos DB, and Azure.
Experience in Domain-Driven Design, software design patterns, and modern SDLC methodologies such as CI/CD, testing, and release approaches.
Proficient in Test-Driven Development within an Agile Scrum team.
Intellectual curiosity, learning agility, and passion for tackling tough problems.
Outstanding communication skills, particularly the ability to clearly communicate ideas.

About ESW

Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.

Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.

Why join us?

Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.
Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.
Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work.
Diversity, Belonging & Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.

ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.

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Engineering Manager

Benefits

Job Description