Overview

Join a team that sits at the intersection of technology, strategy, and customer success.
We build giant futures. Come build yours. Join our CASA team, Cloud & AI Solutions Advisors. This is a thriving, fast-moving environment where the future of AI is the day job, and where the people who keep our teams growing sit right at the center of it. If you want work that is high-impact, close to leadership, and never stands still, this is your place.As a Digital Cloud Solution Architect, this role is ideal for individuals who enjoy customer-facing engagements, solving technical challenges, and helping organizations realize value from Microsoft technology. You’ll work closely with technical decision-makers, leveraging customer and industry insights to build credibility and influence technical outcomes.You’ll collaborate across Microsoft, partners, and support teams to address customer needs, remove technical blockers, and accelerate adoption of Microsoft Cloud and AI solutions. You’ll contribute to demonstrations, design sessions, pilots, and proofs of concept, helping customers define success metrics, adoption plans, and business outcomes.The role also offers the opportunity to grow technical expertise, share insights with the broader technical community, and help customers maximize the value of Microsoft’s skilling and readiness programs.

Responsibilities

Role Summary

Engages with customer technical decision makers with coaching from others. Develops understanding of current customer context and anticipates next steps. Engages other resources, leveraging basic resource knowledge, for key areas of technology as needed to overcome technical blockers. Engages in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process. Reviews customer interactions and raises and acts on competitive information. Learns about and uses existing demonstration assets. Assists team members to monitor or implement action plans to promote customer usage of key/prioritized Microsoft solutions/products. Solicits input from others to contribute to proposals for viable solutions based on specific technical products. Provides support for pilots and proof of concept development for technical architectures. Collaborates to build aligned customer timelines that capture sponsorship and projects tied to technology outcomes that add customer value. Consumes and leverages readiness materials to expand domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues. Participates as a member in the Microsoft tech community. Ensures customer technical teams are aware of and leveraging available skilling programs.

Qualifications

Capabilities & Skills

Cloud and Technical Solutions Development

Proficiency in understanding, advising on, and implementing solutions involving technologies and security. This includes skills in designing, implementing, and testing technical solutions and architectures.

Cloud Platform

Knowledge of the cloud platform, productivity platform, identity, and multigeography deployment strategy.

Communicating with Impact

The ability to effectively articulate solutions' value with internal and external business stakeholders in a clear and concise manner, ensuring mutual objectives and priorities are presented and understood to drive successful outcomes in sales engagements.

Conflict Resolution

The ability to manage conflict, disharmony, and strife among people and situations, while recognizing and addressing sensitivities.

English Language Proficiency

The ability to speak and understand English and Italian when giving instructions and directions, and when talking with colleagues, managers, and others for work matters.

Oral Communication

The ability to make a verbal message understood and to receive/understand messages during in-person or remote (e.g., telephone) interactions.

Presentations

The ability to create and deliver formal presentations to others. This includes sharing information on a range of topics in a clear, concise, engaging and convincing manner; commanding the audienceÃ‚Â’s attention; developing effective presentation materials (e.g., handouts, visual aids); and handling questions or argumentative positions from the audience.

Technical Communication

The ability to adapt communications around different technologies, products, and services to the audience's level of understanding.

Written Communication

The ability to prepare clear, accurate, and understandable written text, and follow the basic rules of spelling, grammar, and punctuation. This may include memos, emails, proposals, reports, and professional or general correspondence.

Cultivating Strategic Partnerships

The ability to build and maintain strong business relationships and partnerships, nurture executive relationships, and establish credibility as a trusted advisor. It involves effective relationship management, stakeholder engagement, and the ability to project executive presence. This capability empowers professionals to cultivate collaborative partnerships, drive business growth, and establish themselves as valued advisors in their field.

Business Relationship Management

The ability to develop and maintain positive working relationships with supervisors, staff, managers, customers, and vendors. This includes expressing empathy and compassion when dealing with the needs and problems of others, being approachable, taking time to address the concerns of coworkers, and treating others with respect and dignity.

Maximizing Business Opportunities

The ability to apply business acumen and an understanding of businesses needs and opportunities across market, industry, and competition to effectively manage and prioritize business development opportunities. This includes the ability to effectively analyze market dynamics, recognize customer needs, qualify opportunities, and identify how Microsoft solutions can enable business capabilities that drive growth and innovation, while staying abreast of emerging trends and digital solutions.

Analytical Skills

The ability to review quantitative or conceptual problems and situations to draw appropriate and valid conclusions from data presented. This includes analyzing data to determine the most significant elements, identify common elements and themes in situations and actions, and recognize cause and effect relationships.

Selling Solutions

The ability to effectively sell Microsoft solutions by demonstrating value, influencing others, persuasively negotiating mutually beneficial agreements, disrupting conventional thinking, and consulting with stakeholders. This includes effectively navigating the sales process and demonstrating creativity, problem-solving, and storytelling skills to effectively articulate how solutions will drive business impact and value.

Problem Solving

The ability to identify problems and review related information to develop and evaluate options and implement solutions.

Cloud and Technical Solutions Development

Proficiency in understanding, advising on, and implementing solutions involving technologies and security. This includes skills in designing, implementing, and testing technical solutions and architectures.

Communicating with Impact

The ability to effectively articulate solutions' value with internal and external business stakeholders in a clear and concise manner, ensuring mutual objectives and priorities are presented and understood to drive successful outcomes in sales engagements.

Cultivating Strategic Partnerships

The ability to build and maintain strong business relationships and partnerships, nurture executive relationships, and establish credibility as a trusted advisor. It involves effective relationship management, stakeholder engagement, and the ability to project executive presence. This capability empowers professionals to cultivate collaborative partnerships, drive business growth, and establish themselves as valued advisors in their field.

Required/minimum qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field OR Relevant certifications from Microsoft or competitive platforms of technical architect, technical consulting, design and implementation, and/or technical sales experience OR 2+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales OR equivalent experience.

Additional or preferred qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 2+ years experience in technical architect, consulting, design and implementation, and/or sales OR equivalent experience.

1+ year(s) experience with cloud-based solution designs, migrations and management of technology.

Digital Cloud Solution Architecture IC2 - The typical base pay range for this role across Ireland is € 46,100.00 - € 69,100.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Digital Cloud Solution Architect - Italian Speaking Role

Job Description