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Overview

You will work within the Operations team of the Dublin Branch and will be responsible for the administration and first‑level controls of the insurance portfolio throughout its entire lifecycle. You will ensure that portfolio activities are performed in line with internal procedures, product rules and regulatory requirements, with a strong focus on data quality, operational accuracy and compliance checks, including AML and FATCA/CRS obligations. This role combines operational activities with a strong control mindset, contributing to the robustness and reliability of portfolio processes.

What you'll be doing

- Perform first-level controls on portfolio activities, including new business, post-sales transactions, and claims handling   
- Execute AML checks and controls on new business and post-sales activities, including follow-ups and documentation review  
- Perform FATCA/CRS classifications and controls, ensuring proper collection and validation of client information  
- Monitor and manage portfolio anomalies, ensuring timely resolution in coordination with relevant functions  
- Perform reconciliation and consistency checks across systems and with external parties  
- Process and validate post-sales requests (switches, redemptions, amendments, etc.) ensuring compliance with product rules  
- Support claims processing activities, including quality checks and documentation validation  
- Contribute to the maintenance and improvement of processes and procedures, operational dashboards and reporting tools

Who we are looking for

If you want to turn your passion into a career and you have the following characteristics, we are waiting for you:

- university Degree in Economics, Law or related fields

- 2-4 years of experience in life insurance portfolio administration or operations

- experience in policy lifecycle management (new business, post-sales, claims)  

- experience in first-level controls and operational checks within an insurance or financial services environment

- solid Excel skills

- SQL and database literacy 

- basic knowledge of AML and FATCA/CRS requirements 

- exposure to AML processes and client due diligence activities

- fluent Italian and English

About us

Intesa Sanpaolo Assicurazioni offers innovative and customized insurance solutions. It is committed to protecting what matters most to people, combining innovation and tradition to create value for customers and the territories of reference. It promotes talent, diversity and professional growth, offering stimulating opportunities and challenges to qualified profiles in an inclusive environment.

Join an international and innovative Group. Don't wait for the future, choose it!

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We guarantee an inclusive and equal environment. We will consider all applicants regardless of race, religion, sexual orientation, gender identity, marital status, national origin, age, disability, or any other protected category in compliance to D.lgs. 198/2006, 215/03 and 216/03.

For the evaluation of the application, the data will be processed by Intesa Sanpaolo S.p.A. as Data Controller. We invite you to review the dedicated Privacy Information Notice for more details.

Operational Controls Specialist

Job Description