Overview

Sales Floor Supervisor at Levi's

Passionate retail leader responsible for delivering an exceptional customer experience while driving sales performance and maintaining Levi's brand standards across the sales floor. Leading and motivating team members to achieve store targets, maximise conversion, and create a welcoming shopping environment.

Key Responsibilities:

Supervise and support the sales floor team to achieve sales and service objectives.
Deliver outstanding customer experiences through product knowledge and styling advice.
Drive key performance indicators (KPIs), including sales, conversion, UPT, and loyalty sign-ups.
Ensure visual merchandising and store presentation align with Levi's brand standards.
Coach, train, and develop team members to improve individual and team performance.
Manage daily operations, including opening and closing procedures, cash handling, and stock management.
Monitor product availability and replenish stock to maintain a commercially appealing sales floor.
Lead by example in customer engagement, service excellence, and problem resolution.
Support promotional events, seasonal launches, and store initiatives to maximise sales opportunities.
Foster a positive, inclusive, and high-performing team culture.

Professional Summary:

Results-driven retail supervisor with strong leadership, customer service, and commercial skills. Experienced in team development, visual merchandising, sales performance, and operational excellence. Dedicated to creating an engaging shopping experience that reflects the Levi's brand while consistently delivering business results and exceeding customer expectations.

Sales Floor Supervisor Levi Strauss & Co.- Levi's

Job Description