HR PATH

HR Path is global player in HR Consulting.   We provide professional advice and support to organizations for whom human capital is essential in their HR transformation process.  Having a footprint in the Americas, Europe and Asia-Pacific, we are able to offer global support in the development and execution of our customer’s HR strategy.

Advise to Run! HR Path, Global Leader in HR solutions

ADVISE: We support our customers in the transformation of their HR function, through a redefinition of their HR organization and their system digitalization
IMPLEMENT: As a partner of the main vendors in the market, we carry out technical and functional implementation projects of all HR solutions (SaaS or On-Premise)
RUN: With our global payroll expertise, we offer our clients several levels of payroll outsourcing

Overview

We are seeking an experienced Workday Account Lead to take ownership of a mature, high-profile client engagement that has been established over the past five years. The role is responsible for leading a team of 13 consultants, overseeing delivery across multiple workstreams, and acting as the primary interface between the client and delivery team.

This is a demanding, high-visibility role requiring strong leadership, stakeholder management, and deep Workday expertise. The successful candidate will inherit well-established relationships across the client organisation and will be expected to maintain and further develop these while ensuring consistently high delivery standards.

Key Responsibilities

Lead and manage a team of ~13 consultants with varying levels of experience, autonomy, and specialism
Own overall delivery quality, ensuring adherence to SDLC processes, governance, and documentation standards
Manage team capacity and workload allocation based on both availability and individual skillsets
Propose enhancement on Workday that enable the client to get productivity gains
Act as the primary escalation point for both client and internal stakeholders
Build, maintain, and leverage strong relationships across the client organisation, including senior leadership
Navigate a high-pressure client environment, responding effectively to real-time challenge and scrutiny
Work closely with global stakeholders, adapting communication and delivery styles to regional differences
Maintain oversight of delivery metrics, reporting on performance, risks, and progress
Ensure all work is appropriately governed, approved, and aligned with agreed processes
Drive continuous improvement and identify strategic opportunities aligned to the client’s future roadmap
Mentor and develop less experienced consultants, while maintaining engagement and discipline among senior team members
Facilitate clear, structured communication across stakeholders with differing priorities and motivations
Lead or support client meetings, including presenting updates, handling challenge, and managing expectations
Collaborate closely with the Quality Assurance Manager to ensure alignment on quality standards, delivery approach, and risk mitigation across all Workday engagements with the client

Required Experience & Skills

Leadership & Delivery

Proven experience managing medium-to-large delivery teams (10+ consultants)
Strong capability in workload planning, capacity management, and resource optimisation
Demonstrated ability in project management methodologies to drive scope, schedule, and budget adherence across the account.
Experience operating in high-pressure environments with demanding stakeholders
Ability to enforce process discipline across teams of mixed seniority

Stakeholder Management

Demonstrated experience working with senior leadership and navigating complex stakeholder environments
Strong stakeholder mapping and communication management skills
Ability to build rapport quickly and maintain long-term, trust-based relationships
Comfortable being challenged in live settings and responding with clarity and composure

Workday Expertise

Strong hands-on experience in:
Core HCM
Security
Reporting
Experience with Document Generation functionality preferred
Solid understanding of Workday configuration and deployment best practices

Delivery Excellence

Highly process-oriented with strong attention to detail
Experience ensuring compliance with governance, approvals, and SDLC frameworks
Strong analytical mindset with experience tracking and reporting on delivery metrics
Ability to manage multiple priorities and meet tight deadlines

Communication & Presence

Excellent verbal and written communication skills
Strong presentation skills, with the ability to engage senior stakeholders
Confident, composed, and able to think on the spot
Comfortable acknowledging knowledge gaps transparently while maintaining credibility

Team Development

Proven ability to mentor and develop junior team members
Able to influence and guide senior consultants to align with structured delivery approaches

Success Profile

The ideal candidate will be:

A strategic thinker who can balance immediate delivery needs with longer-term client objectives
A calm, credible presence in high-pressure situations
Highly organised and detail-oriented, without losing sight of the bigger picture
A strong relationship builder who can operate effectively across all levels of an organisation
Resilient, adaptable, and comfortable operating in a demanding client environment

Additional Context

This role operates within a fast-paced and performance-driven client environment where expectations are high and scrutiny is frequent. Success in this role requires not only technical and delivery excellence, but also confidence, resilience, and the ability to respond effectively in real time.

WHAT WE OFFER

A highly stimulating and fulfilling work environment with international development
Rapid career growth with numerous opportunities for development (horizontal & vertical): international mobility, training, and certification
A good work-life balance with telecommuting possibilities
Investment in the development of our employees; quarterly team events, annual seminar etc.
We are Happy at Work certified and continue to listen to our employees. If you value a culture that respects diversity, individual courage, integrity, excellence and encourages team collaboration, HR Path is the place for you.

See you soon at HR Path!

Workday Account Lead

Benefits

Job Description