Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

The Territory Partner Seller plays a key role in delivering on our transformational vision. The role is aligned to a focused regional territory to drive “Accelerated” and “Partner Sales” NNACV. This role supports territory planning and pipeline development, advises on partner selection, and serves as the primary GPC (Global Partnerships & Channel) point of contact for Field Sales during active deal pursuits. The Territory Partner Seller collaborates cross-functionally with Field Sales, Solution Sales specialists, Pre-sales, and the Customer Outcome teams to expand and grow the pipeline - in the Commercial territory (mid-size companies)

This role is empowered to develop and execute a joint go-to-market Territory plan featuring ServiceNow enabled service and workflow offerings. Strategies will feature “Sourced, Sales and Partner Impacted” NNACV, showcase wins and capacity metrics, and reflect regional Marketing plans and engagement with other ServiceNow sales teams. Success will be measured by achievement of sales quotas for allocated territories on a quarterly and annual basis.

Key responsibilities

Drive regional partner territory planning alongside Field Sales.
Collaborate with ServiceNow partners to generate new business in both existing and new accounts.
Track and report progress on territory pipeline.
Serve as the primary GPC touchpoint for Field Sales during active deal pursuits when no strategic regional alliance manger or dedicated regional partner manager is involved.
Provide Field Sales with best-fit partners for deals with no clear partner attach and advise on optimal implementation approach in conjunction with Customer Outcomes
Drive successful co-sell and co-delivery engagement early on in a pursuit with customer centric mind-set.
Support joint sales pursuit activities to drive field interlock and joint pursuits with partners resulting in “Sourced” and/or “Impacted” NNACV.
Collaborate with other GPC and pull them in during the pursuit based on their expertise to drive results.
Keep a pulse on how things are progressing on accounts with current partner presence with a mind-set to help expand wallet share and penetrate TAM.
Collaborate with other Industry GTM teams to amplify Industry strategy, sales plays, and potential partner interlock with GPC Industry teams in the territory and account plans.
Collaborate with Solutions Sales teams generate new pipeline in existing and new accounts in support of the territory plans.
Conduct quarterly territory plans reviews for AVP and RSD levels in support of the territory plan.

Qualifications

In order to be successful in this role, we need someone who has:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
Strong track record of exceeding sales and partner sales revenue targets
Sound business acumen skills; thrive in a fast-paced, dynamic work environment
Strategic thinker who is able to blend consulting and business strategy to develop compelling plans for new partner initiatives.
History of successfully developing and leading multiple strategic partnerships
Must be comfortable with complexity, and thinking on multiple levels of abstraction; demonstrates use of critical thinking techniques.
Excellent spoken and written communication, interpersonal, relationship building skills
Ability to work both independently and with a team
Experience with creating and building differentiated relationships with partners in the SI, Reseller, MSP and ISV community.
Demonstrated ability to drive significant influenced revenue with and through partnerships.
Comfortable working with multiple internal teams, from individual contributors to senior executives, as well as building/maintaining relationships with clients, partners, etc.
Willing and able to travel.
French is preferred and Nice to have an additional language for South EMEA (Spanish,Italian,Arabic)

Desired Skills/Experience/Assets:

Broad-based business and technology expertise with 5+ years in either alliance management, consulting, or sales with a track record of driving successful business development activities
Experience of working with organizations in multiple cities/verticals.
Experience working with multiple Sales teams driving and building the partner ecosystem
Self-starter, builder mentality with the ability to plan, organize, execute strategy, and influence others
Highly motivated and independent contributor.
High energy, enthusiasm, and passion for the business, Computer Science or Engineering Bachelor's degree.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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Employee Type: Regular

Region: EMEA - Europe, Middle East and Africa

Work Persona: Flexible or Remote

Partner Manager - Commercial EMEA South - French Speaker

Job Description