The Opportunity

We are hiring Control Center Analysts to support real-time monitoring and operational oversight of JuiceX’s Exchange. This team will be responsible for observing live trading activity, identifying potential market or system anomalies, and ensuring timely escalation and response to maintain fair and orderly markets. This role is critical to meeting regulatory expectations for real-time market monitoring and operational control. Analysts will work closely with Market Operations, Compliance, and Technology teams to support incident response, enforce exchange rules, and maintain market integrity.

Professional Experience

Experience in exchange operations, trading support, market surveillance, or real-time monitoring environments is preferred
Experience working in time-sensitive roles requiring rapid decision-making and escalation
Familiarity with trading systems, order flow, or financial market operations is preferred
Experience documenting incidents, issues, or operational events in a structured and auditable manner
Strong communicator able to coordinate across operations, compliance, and engineering teams

Qualifications

Bachelor’s degree required
2+ years of experience in exchange operations, trading support, surveillance, or related roles
Ability to operate effectively in a real-time, high-pressure environment
Experience with monitoring tools, dashboards, or alerting systems
Strong attention to detail and situational awareness
Clear written and verbal communication skills
Willingness to work shifts, including nights, weekends, or holidays as needed
Preferred: Experience working at an exchange, FCM, broker-dealer, or trading firm
Preferred: Familiarity with market structure and trading behavior

Position Responsibilities

Monitor real-time trading activity to identify disorderly trading, system issues, or market anomalies
Escalate potential incidents in accordance with internal procedures and regulatory expectations
Support coordination of responses to trading disruptions, system malfunctions, or participant errors
Assist in the review and documentation of events that may require trade adjustments or cancellations
Maintain detailed and accurate records of incidents, alerts, and actions taken
Communicate effectively with Market Operations, Compliance, and Technology teams during live events
Follow established procedures to ensure actions are consistent, fair, and transparent
Support continuous improvement of monitoring processes, tools, and runbooks
Participate in shift coverage to ensure continuous oversight of exchange activity

Copy of Control Center Analyst

Job Description