This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, GTM Operational Excellence based in Ireland.

This is a strategic leadership role at the intersection of operations, systems, and AI-driven transformation, responsible for redefining how a global Go-To-Market organization operates at scale. You will move beyond traditional process optimization to design and implement systemic improvements that eliminate friction at its root and enable scalable, data-driven execution across the business. Working closely with senior executives across RevOps, Systems, Product, Data, and Enablement, you will shape the operational backbone of a fast-growing, globally distributed organization. The role emphasizes building AI-enabled workflows where automation handles transactional execution, while your team focuses on strategic problem-solving and enterprise-level transformation. You will lead high-impact initiatives that directly influence revenue efficiency, operational quality, and organizational scalability. This is a highly visible role suited for a leader who thrives in ambiguity, drives cross-functional alignment, and builds durable operational systems that scale globally.

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Accountabilities:

Define and lead the multi-quarter strategy for Go-To-Market Operational Excellence, aligning operational initiatives with company-wide growth and revenue objectives.
Lead, mentor, and scale a high-performing operations team focused on identifying systemic inefficiencies and driving long-term structural improvements.
Partner closely with executive stakeholders across GTM, RevOps, Systems, Data, Product, and Finance to align operational priorities and execution.
Design and oversee AI-enabled operational systems, including automation workflows, AI-driven support layers, and knowledge management structures.
Conduct deep root-cause analyses of complex operational challenges and drive permanent, scalable solutions in collaboration with engineering and systems teams.
Own enterprise change management frameworks, ensuring successful adoption of new GTM processes and tools across global teams.
Define and monitor key operational KPIs such as cost-to-serve, ticket deflection rates, MTTR, adoption velocity, and process efficiency metrics.
Lead post-incident reviews and translate operational failures into systemic improvements and preventive infrastructure enhancements.

Requirements

Extensive experience in BizOps, RevOps, Strategy & Operations, or equivalent roles within fast-scaling SaaS or tech organizations.
Proven leadership experience managing and scaling high-performing operations or RevOps teams (2–3+ years minimum).
Strong track record of building and evolving GTM systems, processes, and operational frameworks in growth and enterprise environments.
Deep working knowledge of complex GTM tech stacks, including Salesforce, CPQ tools, routing systems, and compensation platforms.
Strong understanding of AI, automation, and data-driven workflows, with hands-on experience applying AI tools to operational challenges.
Executive-level communication skills, with the ability to translate complex operational issues into clear strategic narratives.
Ability to operate effectively in ambiguous, fast-moving environments with full ownership and accountability for global outcomes.
Experience working in globally distributed, asynchronous organizations is highly valued.

Benefits

Fully remote, global work environment with flexibility to work from anywhere.
Competitive USD-based compensation aligned with experience and market benchmarks.
Stock options enabling participation in long-term organizational success.
Flexible paid time off and asynchronous working culture supporting work-life integration.
16 weeks of paid parental leave.
Home office budget and IT equipment support.
Learning and development budget for continuous professional growth.
Mental health and well-being support services.
Budget for co-working spaces or local in-person team activities.
Opportunity to shape AI-driven operational transformation at global scale.

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How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

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Senior Manager, GTM Operational Excellence

Benefits

Job Description