Is sinne Uisce Éireann. Gach lá, bímid freagrach as seirbhísí uisce atá slán, sábháilte agus inbhuanaithe a sholáthar do mhuintir na hÉireann. Mar fhóntas uisce rialáilte náisiúnta na hÉireann, is í ár bhfís go mbeidh Éire inbhuanaithe ann ina bhfuil meas ar uisce agus ina bhfuil sé cosanta, don domhan agus do na saolta uile a gcothaítear leis.

Is é an cuspóir atá ag Uisce Éireann ná a bheith inchurtha leis an dúshlán a bhaineann le seirbhísí bunathraitheacha uisce a sholáthar chun go mbeidh rath ar phobail. Ciallaíonn sé sin go bhfuilimid bródúil as an bhfreagracht a ghlacadh as ár soláthar uisce a chosaint agus córas sábháilte uisce a chur ar aghaidh chuig daonra atá ag fás go tapa agus fás sóisialta agus eacnamaíoch na hÉireann a chumhachtú.

Dírímid, mar sin, ar chabhrú lenár bhfoireann an obair is fearr dá saol a dhéanamh ionas go mbeidh tionchar dearfach ag an obair sin ar phobail ar fud na hÉireann. Tá sé mar aidhm againn daoine cumasacha oilte a mhealladh agus a fhorbairt, ar daoine iad as cúlraí éagsúla agus ag a bhfuil saineolas agus tuiscint a bhíonn ag dul i bhfeabhas i gcónaí. Creidimid go gcuideoidh a leithéid d’fhórsa saothair láidir linn maidir lenár spriocanna a bhaint amach agus go ligfidh sé dúinn leanúint leis an infheistiú i seirbhísí uisce na hÉireann agus na seirbhísí sin a chur chun cinn.

An Ról:

Cuireann TF Uisce Éireann (TF UÉ) seirbhísí agus tacaíocht TF ar fáil do ghnó níos leithne Uisce Éireann. Tá Oibríochtaí TF freagrach as gníomhaíochtaí uile arna reáchtáil ar bhonn oibríochtúil ar fud Feidhmchlár, Bainistíochta Seirbhíse agus Bonneagair.

Tá Foireann na bhFeidhmchlár Fiontair freagrach as feidhmiú, uasghrádú, agus tacú le gach feidhmchlár fiontair de chuid UÉ amhail Airgeadas, AD agus Córais Phárolla, Uirlisí Tuairiscithe Fiontair, córais ECM, SharePoint/Alfresco agus Service Now. Tacaíonn an fhoireann le forbairt, feabhsú agus cumraíocht feidhmchlár den sórt sin ón gcoincheapadh go dtí go n-úsáidfear iad agus go mbainfear an tairbhe amach. Is éard atá i gceist le feidhmiú na bhfeidhmchlár fiontair mar thoradh ar UÉT ná pleanáil, anailís, tástáil, agus cur i bhfeidhm réitigh ghnó i gcomhthéacsanna athraithe tionscadail nó BAU. Tacaíonn an fhoireann um fheidhmchláir fiontair leis an ngníomhaíocht deartha agus tógála agus tugann siad tacaíocht leanúnach ar fáil do réitigh den sórt sin.

Beidh an Ceannasaí Teicniúil Bainistíochta Inneachair Fiontair, a thuairiscíonn don Bhainisteoir Feidhmiúcháin Fiontair, ag tacú le foireann feidhmchláir iomlán chórais Bainistíochta Inneachair Fiontair Uisce Éireann (Alfresco, MSSharePoint agus Teams). Is éard atá i gceist leis sin ná pleanáil, anailís, tástáil agus cur i bhfeidhm na réiteach gnó i gcomhthéacsanna tionscadail nó BAU, lena n-áirítear tacú le gníomhaíocht deartha agus tógála laistigh den fhoireann TF nuair is gá. Tá scileanna láidre in oibriúcháin feidhmiúcháin TF agus bainistíochta foirne de dhíth don ról seo, agus beidh cúlra áirge agus scileanna follasacha ceannaireachta, cumarsáide agus bainistíochta caidrimh ag iarrthóirí, go hidéalach. Beidh comhoibriú agus comhroinnt fhreagrachtaí na foirne TF ar fud foirne Feidhmchláir TF de dhíth nuair is gá agus beidh ailíniú dlúth leis an mBainisteoir Feidhmchláir Fiontair de dhíth.

Príomhdhualgais agus Freagrachtaí:

Teagmháil leis na gnóthaí agus leis na Páirtithe Gnó TF lena gcinntítear go dtuigeann agus go gcomhlíonann an fhoireann Bainistíochta Inneachair Fiontair (ECM) na ceanglais ghnó agus go gcomhlíontar ceanglais maidir le feidhmchláir fiontair.
Monatóireacht a dhéanamh ar úsáid phunann na gcóras Bainistíochta Inneachair Fiontair ar fud réimsí gnó ábhartha Uisce Éireann lena n-áirítear Airgeadas, AD srl.
Ceannaireacht éifeachtúil a chur ar fáil d’fhoireann Bainistíochta Inneachair Fiontair, atá spreagtha agus cumasach, ar fud suíomhanna éagsúla.
An fhoireann a chóitseáil, meantóireacht agus a thuilleadh forbartha a dhéanamh orthu go leibhéal ardfheidhmíochta chun seirbhísí bainistíochta inneachair TF, ag a bhfuil béim láidir ar sheirbhís do chustaiméirí, a sholáthar d’Uisce Éireann.
Forbairt na gcóras ECM a bhainistiú, seirbhísí d’Uisce Éireann a chothabháil agus tacú leo lena n-áirítear anailís, dearadh, forbairt, tástáil agus aistriú athruithe go feidhmchláir ar leith.
Tacú le forbairt, feabhsú agus cumraíocht ECM ón gcoincheapadh go dtí go n-úsáidfear iad agus go mbainfear an tairbhe astu.
Cabhrú le próiseas um Bhainistiú ar Athrú Feidhmchlár a sholáthar agus measúnú a dhéanamh ar thionchar agus ar riosca na n-athruithe feidhmchláir a beartaíodh.
Tacú le forbairt straitéisí ECM atá ag teacht le spriocanna fiontair agus lena gcuirtear feidhmiú agus comhlíonadh caighdeán infheidhmithe chun cinn.
Feabhsú leanúnach ar Thacaíocht Feidhmchláir agus ar Phróisis Soláthair TF.
Oibriú go comhoibríoch ar fud na bhfoirne TF éagsúla chun cuspóirí gnó a bhaint amach.
páirt a ghlacadh sa phróiseas buiséid bliantúil.
Príomhtháscairí feidhmíochta míosúla a chur i bhfeidhm agus monatóireacht agus tuairisciú a dhéanamh ina dtaobh agus rialachas láidir TF a chur chun cinn.
Clúdach taobh amuigh d’uaireanta gnó mar chuid den Róta Cúltaca a sholáthar agus páirt a ghlacadh in obair taobh amuigh d’uaireanta gnó de réir mar is gá

Dualgais agus Freagrachtaí Ginearálta

Comhoibriú le príomhpháirtithe leasmhara inmheánacha ar fud ghnólacht UÉ, lena n-áirítear ach nach bhfuil teoranta do;
- Foirne TF níos leithne, go háirithe na foirne Bainistíochta Seirbhíse, Cibearshlándála agus Ailtireachta
- Na foirne um Chosaint Sonraí, Bainistíochta Riosca agus Leanúnachais Gnó
- Foirne Tionscadail ar fud an ghnóthais
Freagrach as gealltanais sláinte agus sábháilteachta a chur chun cinn agus a sheachadadh ar fud UÉ agus a shlabhra soláthair, iompair dhearfacha a neartú agus cuspóirí agus riachtanais sláinte agus sábháilteachta ar na caighdeáin is airde sa tionscal a sheachadadh.
Tacú le Clár Uisce Éireann um Bunathrú chun Feabhais a sholáthar, torthaí a theastaíonn laistigh den Stiúrthóireacht a bhaint amach, agus tacú le cuspóirí uile-eagraíochta a bhaint amach.
Ceannaireacht shoiléir a chur ar fáil do d’fhoireann, iad a chóitseáil agus a fhorbairt chun barr a gcumais a bhaint amach agus cuspóirí gnó a sholáthar, comhoibriú a chur chun cinn agus béim a chur ar na hiompair a bhfuiltear ag súil leo ó gach duine ar an bhfoireann.
Dualgais agus freagrachtaí a chur i gcrích i gcomhréir le beartais, caighdeáin, próisis agus rialuithe Slándála Faisnéise Uisce Éireann chun rúndacht, sláine agus infhaighteacht faisnéise gnó de chuid Uisce Éireann a chosaint, agus seirbhísí ríthábhachtacha a sholáthar, i gcomhréir le Treoir NIS (Slándáil Líonra agus Faisnéise) agus le rialachán cibearshlándála ábhartha ar bith eile.
Dualgais eile nuair is gá.

Eolas, Scileanna agus Taithí:

4+ bliana de thaithí theagmhálach i mbainistiú, i bhforbairt agus/nó in ailtireacht córas ECM, tá Alfresco agus/nó SharePoint inmhianaithe ach go háirithe
Tá deimhniúchán (deimhniúcháin) teicniúil ábhartha i gcórais ECM inmhianaithe
Tá deimhniúchán (deimhniúcháin) agus/nó taithí Bainistíochta Sonraí inmhianaithe
Tá cáilíocht nó creidiúnú ábhartha tríú leibhéal nó taithí ábhartha inmhianaithe
Tá taithí 5 bliana ar a laghad sna tionscail uisce nó fóntas nó i dtionscail chomhchosúla inmhianaithe
Taithí chruthaithe ar bhainistiú daoine, agus scileanna láidre idirphearsanta, bainistithe athruithe agus réitigh coimhlinte
Taithí ar dhaoine a chóitseáil chun a gcuid scileanna teicniúla agus a gcumas teicniúil a fhorbairt
Duine atá spreagtha, a mbíonn ardchaighdeán proifisiúntachta ag baint lena c(h)uid oibre agus é léirithe acu gur féidir leo torthaí a bhaint amach
Scileanna anailíse láidre agus cumas anailís a dhéanamh ar fhadhbanna agus ar ghnéithe feabhais féideartha agus iad a shainaithint, mar aon le réitigh a mholadh agus a chur i bhfeidhm
An cumas déileáil le dálaí éagsúla agus an cumas béim agus treo a athrú le bheith ag teacht le straitéis agus le riachtanais ghnó a léiriú
Réimsí nua feabhais a shainaithint go réamhghníomhach agus faisnéis agus scileanna nuafhoghlamtha a úsáid i mbun oibre.

We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports.

Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth.

So, we’re passionate about helping our people to do the best work of their lives, to enable them to make a positive difference to communities all over Ireland. Our aim is to attract and develop talented and skilled people with diverse backgrounds and an evolving range of expertise and insight. We believe that such a strong workforce will help us achieve our goals and allow us to continue investing in, and advancing, Ireland’s water services.

The Role:

Uisce Éireann IT (UÉ IT) provides IT services and support to the wider Uisce Éireann business. IT Operations is responsible for all operational run activities across Applications, Service Management and Infrastructure.

The Enterprise Applications team are responsible for implementing, upgrading, and supporting all UÉ enterprise applications such as Financials, HR and Payroll Systems, Enterprise Reporting Tools, ECM systems, SharePoint/Alfresco and Service Now. The team support the development, enhancement, and configuration of such applications from conceptualisation through to deployment and benefit realisation. The implementation of new enterprise applications as a result of UÉT involves planning, analysis, test, and implementation of business solutions in project or BAU change contexts. The enterprise applications team support in the design and build activity and offer ongoing support of such solutions.

Reporting to the Enterprise Applications Manager, the Enterprise Content Management Technical Lead supports the full suite of Uisce Éireann IT Enterprise Content Management systems (Alfresco, MSSharePoint and Teams). This involves planning, analysis, test, and implementation of business solutions in project or BAU contexts, including supporting design and build activity where required within the IT team. This role requires strong IT application operations and team management skills, and candidates will ideally come from a utility background with demonstrable leadership, communication and relationship management skills. This role requires collaboration and sharing of IT team responsibilities across the IT Applications team as required and requires close alignment with the Enterprise Applications Manager.

Main Duties and Responsibilities:

Engage with the business and IT Business Partners to ensure that business requirements are understood and met by the Enterprise Content Management (ECM) team and that enterprise applications requirements are fulfilled.
Monitor usage of portfolio of Enterprise Content Management systems across the relevant Uisce Éireann business areas to include Finance, HR etc.
Provide effective leadership to a motivated and talented Enterprise Content Management team across various geographical locations.
Coach, mentor and further develop the team to high performance in delivering IT content management services to Uisce Éireann with a strong customer service focus.
Manage the development of ECM systems, maintain and support services to Uisce Éireann including the analysis, design, development, testing and transition of changes to specific applications.
Support the development, enhancement, and configuration of ECM from conceptualisation through deployment and benefit realisation.
Assist in the delivery of the Applications Change Management process and assess the impact and risk of proposed application changes.
Support the development of ECM strategies that align with enterprise goals and promote the implementation of and adherence to applicable standards.
Ensure the continuous improvement of IT Application Support and Delivery processes.
Work collaboratively across the various IT teams to deliver on business objectives.
participate in the annual budget process.
Implement, monitor and report on relevant monthly KPIs and promote strong IT governance.
Provide out-of-hours cover as part of the Standby Rota and participate in out of hours work as required

General Duties and Responsibilities

Collaboration with key internal stakeholders across the UÉ business, including but not limited to;
- Wider IT Teams, notably Service Management, Cyber Security and Architecture teams
- Data Protection, Risk Management and Business Continuity teams
- Project Teams across the business
Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards.
Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives.
Provide visible leadership for your team, coaching and developing them to achieve their full potential and deliver business objectives, promoting collaboration and highlighting the behaviours that are expected from everyone in the team.
Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation.
Other duties as required.

Knowledge, Skills and Experience:

4+ years of hands-on experience in the management, development and/or architecture of ECM systems, particularly Alfresco and/or SharePoint is desirable
Relevant technical certification(s) in ECM systems is desirable
Data Management certification(s) and/or experience is desirable
Relevant third level qualification and or accreditation is desirable and or relevant expereince
A minimum of 5 years’ experience in the water, utilities or similar industries is desirable
Demonstrated people management experience, with strong people, change management and conflict resolution skills
Experience providing coaching in the development of the technical skills and abilities in others
Highly motivated individual, working to the highest professional standards and with proven ability to deliver results
Strong analytical skills and ability to identify and analyse problems and potential improvements, and propose and implement solutions
Demonstrate adaptability and the ability to change focus and direction in line with business strategy and requirements
Proactively identifying new areas of improvement and using newly gained knowledge and skill on the job

The closing date for receipt of applications for this vacancy is 18/05/2026.

Please note that applications submitted after this closing date will not be accepted.

*Please be advised that if successful you will be placed on the salary range based on your skills and experience. Please note the Market reference point (midpoint) of the range is generally the upper end of the offer where someone is deemed to be fully competent to take on the duties of the role, and leaves room for the employee to progress through the pay range as their experience develops further.

Uisce Éireann is an equal opportunities employer.

We are committed to providing a diverse and inclusive place of work and have a robust strategy and framework called ibelong to enable this. We are an equal opportunity employer and through our recruitment process we welcome and encourage applications from interested and suitably qualified individuals regardless of gender, age, racial or ethnic origin, membership of the traveller community, religion or beliefs, family or civil status, sexual orientation/gender identity or disability.

Ceannasaí Teicniúil na Bainistíochta Inneachair Fiontair/Enterprise Content Management Technical Lead

Job Description