Job Description

An amazing opportunity has arisen for an IT Lab Systems Specialist to join our Digital Manufacturing Operations (DMO) Team at our state-of-the-art, fully integrated vaccine facility in Dundalk Ireland.

You will play a key role in supporting GxP-controlled laboratory systems through hands-on administration, installation, troubleshooting, and upgrades, while helping ensure compliance, reliability, and smooth laboratory operations.

What you will do:

Bring energy, knowledge, innovation and leadership to carry out the following:

Troubleshoot and resolve complex laboratory technical issues involving software, OS, hardware, network, or scientific equipment setup/interfaces.
Perform laboratory equipment, hardware and software upgrades following corporate computer system validation policy and GMP best practices.
Represent DMO on digital strategies within the QC, MS&T and Manufacturing analytical equipment.
Work with Global IT teams on LIMS, Empower, and Moda upgrades/enhancements and issue resolutions.
Execute routine system administration and maintenance activities as required.
Create and/or execute software validation scripts to support laboratory.
Create and maintain system documentation including system design specifications, user requirements and functional requirements.
Proactively communicate with laboratory stakeholders and update helpdesk tracking software as necessary.
Ensure proper user management process is adhered to for all computerized systems
Administer lab system access requests.
Participates in or leads computerized system software/solution provider audits.
Ensures systems are in compliance with our System Delivery Life Cycle (SDLC), to ensure in compliance with EU Annex 11, 21 CFR Part 11 and all Data Integrity standards and guidelines.
Work closely with Quality assurance, Digital Data Quality, System Integrator and Site Business teams.
Prepare & complete all System Design Configuration Specification documentation.
Work with commissioning, qualification and validation (CQV) and site engineering to ensure successful start-up of equipment.
Provide support during internal and agency inspections.
Provide subject matter expert (SME) support for general troubleshooting, problem solving, technical direction, change control and guidance to support overall business needs.
Provide project support for any projects in the DMO space, e.g system upgrades, updates, new installations, remediations, migrations and system retirements.

What skills you will need:

In order to excel in this role, you will more than likely have:

Bachelor’s degree in a technical discipline.
Minimum 2 years’ experience in a similar position.
Experience working in a Pharma/Biopharma company or regulated industry.
Strong knowledge with GLIMS, Lab-X, lab equipment data collection and storage.
Strong technical aptitude, global regulatory experience, and ability to interface with auditors or inspectors.
Ability to work as part of a team and independently, with strong organizational skills and proactive problem-solving abilities.
Commitment to safety, continuous learning, and being an inspiring member of a high-performing team.

At our company, we aspire to be the premier research-intensive biopharmaceutical company. We use the power of leading-edge science to save and improve lives around the world.

Join our team and be part of a company that values innovation, collaboration, and making a difference in global health. Apply today

Required Skills:

Data Management, Functional Requirements, GMP Compliance, Laboratory Techniques, Problem Management, Software Development Life Cycle (SDLC), Systems Documentation, User Requirements

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

05/28/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.