Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Risk Operations is responsible for managing the risk relationships spanning across global payment method, card, and financial partners. It is our mission to build operational controls to mitigate user and partner risk and enable strategic development opportunities.

What you’ll do

As a Risk Operations Analyst you will be working to ensure our policies, operations, and workflows align to the needs of our financial partners You will be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you will influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation.

Responsibilities

Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions
Evaluate merchants, from successful venture-backed startups to well established institutions, by assessing suitability to process on Stripe
Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and balancing user experience with compliance requirements
Effectively and clearly communicate with other Stripes, Stripe's users, and Stripe's financial partners
Identify trends and further report these to cross functional teams to enhance detection systems
Contribute to projects to enhance and optimize due diligence strategy systems and tools
Help build and scale processes across the risk operations eco-system
Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

At least 5+ years of experience in risk management, compliance, or financial operations
Strong analytical and problem-solving skills
Excellent communication skills, both written and verbal
Expertise in program management
Proven track record in managing compliance related programs
Ability to work independently and collaboratively in a fast-paced environment
Demonstrated ability to manage multiple priorities and meet deadlines
Strong attention to detail and accuracy
Deep empathy for entrepreneurs running a business, and are motivated to solve problems to empower them
The ability and desire to challenge the status quo
Can analyze feedback patterns and use these insights to drive process and product improvements
You like ownership, being accountable, and driving towards ambitious goals

Preferred qualifications

Advanced proficiency in data analysis tools such as SQL
Familiarity with risk management related concepts like card brand monitoring, compliance, or KYB/KYC requirements
Experience in financial partnership relationship management
Background in regulatory compliance within the financial services industry
Proven track record of managing operational metrics and driving process improvements
Experience with risk assessment and mitigation strategies in a financial technology environment
Knowledge of payment processing systems and associated risks

Risk Operations Analyst, EMEA

Job Description