Project Worker, PACT, Dublin

Location: Dublin

Contract: Full Time, 2 Year Fixed Term Contract

The purpose of this role is to provide comprehensive assessment and case management support to individuals experiencing homelessness who have a range of complex needs. These may include housing, medical, mental health, and addiction-related supports.

What you will do:

Work within the overall objectives, policies, and procedures of Focus Ireland, including adherence to the Health & Safety Policy and Lone Working Policy.
Follow the Standard Operating Procedures of PACT as outlined by the DRHE and HSE.
Embed Focus Ireland’s values and best-practice standards into all aspects of daily work.
Provide support, guidance, and a caring, therapeutic relationship to customers.
Work collaboratively with all agencies and organisations involved in PACT, maintaining strong interagency relationships.
Facilitate assessments for all couples in Private Emergency Accommodation (PEAs) and new referrals, identifying needs and determining appropriate case management or external referrals.
Manage a caseload of up to 15 clients, ensuring high-quality, customer-led support.
Refer customers to relevant external agencies for assistance with housing, medical, mental health, addiction, education, employment, legal, or social needs.
Maintain accurate and up-to-date records, including PASS entries and any additional required documentation.
Attend weekly team meetings, case reviews, and actively participate in supervision and the Psychological Informed Environment (PIE) model.
Participate in core and role-specific training and development as agreed with the line manager.
Carry out additional duties as reasonably assigned, and report any Health, Safety, or Welfare concerns to the line manager or Health & Safety Representative.

What you will need:

Hold a CORU approved Social Care Worker qualification and have applied for CORU registration (evidence of application will be necessary)
Proven direct work experience in a social care setting at a project worker level or equivalent.
Experience of supporting marginalized clients/groups.
A working knowledge and insight into the social issues (e.g. substance abuse) that affect those who have or are experiencing homelessness.
Ability to manage and support customers in crisis and with complex needs based on the values and principles of best practice in Focus Ireland.
Ability to work well in a team environment as well as using initiative.
A working knowledge and understanding of Therapeutic Crisis Intervention and Trauma-Informed Practice model. (Desirable)

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Focus Ireland is an equal opportunities employer

Project Worker, PACT, Dublin

Job Description