Company Description

We are looking for an enthusiastic and customer-focused Sales Advisor to join our Men’s Tailoring Concession at Frasers. You’ll be a brand ambassador, delivering expert tailoring advice, styling support, and first-class customer service in a fast-paced, high-volume retail environment.

This is your chance to join Threadology London ltd. a premium tailoring company within the UK’s leading department store group, where your product knowledge, passion for menswear, and sales skills will directly impact business growth.

Competitive salary plus commission
On-the-job training and development in tailoring and customer service
Career progression opportunities within Threadology London Ltd.
Be part of a dynamic, passionate team in a high-profile retail environment
Annual Clothing allowance
Pension Scheme

Job Description

Deliver outstanding customer service, offering expert advice on suits, jackets, trousers, shirts, and formalwear

Conduct measurements and fittings, providing recommendations for the perfect fit
Drive sales performance, upselling and cross-selling to maximise revenue
Maintain high visual standards and ensure the concession always reflects brand quality
Support stock management, including replenishment, size checks, and maintaining stock integrity
Actively contribute to team targets and KPIs, including conversion, UPT, and average transaction value
Stay up-to-date with product knowledge, trends, and tailoring techniques
Uphold Frasers’ and Threadologys’ standards, processes, and operational policies

Qualifications

Passion for menswear, tailoring, and premium customer service

Previous experience in retail, concessions, or high Street/premium fashion – tailoring experience preferred
Strong selling and influencing skills, with a track record of achieving targets
Excellent communication and interpersonal skills
Confident working in a fast-paced, KPI-driven environment
Highly organised, self-motivated, and a team player
Flexible to work weekends, evenings, and peak trading periods

Sales Advisor - Men's Tailoring Concession

Benefits

Job Description