Purpose

The Business Development & Offering Specialist supports Maintenance Offering and Sales Development Manager in developing and implementing maintenance sales approach and offering in a frontline. You will analyse related KPIs, proposes improvement actions, supports in rollout of KW programs and trains sales teams in the usage of sales- and sales management tools.

KW (KONE Way - Internal projects)

Key Responsibilities

Analyses maintenance offering and pricing data and KPIs
Identifies and proposes concrete improvement actions based on analysis
Maintains sales and tendering tools and price lists
Trains sales teams in usage of sales-, tendering and sales management tools
Support sales teams in optimizing dimensioning by sales role and in assigning clear responsibilities for each sales team member, given local business characteristics (e.g. LIS-base, of customers by -group and -segment, renegotiation and conversion volumes, of claims etc.)
Supports sales teams in analyzing internal and external data for sales planning and supports in completion of high-quality sales plans
Collects feedback and competitor data from their market
Contributes to local offering and pricing development
Supports in coordinating Unit’s improvement activities and development programs
Supports in rollout of KONE Way (internal projects) sales programs
Supports in implementation, ramp-up and ramp-downs products and new releases
Supports in marketing activities and campaigns and in creation of material for Sales Managers and Salespersons in defining, specifying and communicating KONE benefits and advantages of maintenance offering.
Supports in demand planning and forecasting from frontlines to supply lines (repairs & spares)

LIS – Lifts in Service

Key skills & experiences

Experience in business performance management is desirable
Experience in sales / sales management is essential
Industry, construction or relevant other B2B environment is desirable
Contract experience
Project management experience
Experience in presenting
CRM experience (Salesforce)
Excel (Intermediate-Advanced)
Able to prioritize / attention to detail
Data driven
Fluent in written and spoken English
Collaborative team player

Please be informed that within the business the job title will be:

Unit Offering and Sales Development Specialist

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/

Business Development & Offering Specialist

Job Description