SD Worx is a leading European organisation in end-to-end people solutions with 7,000 employees and 82,000 clients. We are at an exciting time with lots of scope for marketing in the high-growth Payroll/HCM field and we’ve new products to launch in Ireland from the SD Worx portfolio.

In Ireland SD Worx, formerly Intelligo is a leading provider of payroll software and services operating in Ireland for 28 years. Our software is the best in the market, the Big 4 and all other major payroll processors use it. We pay 20% of corporate Ireland and have global clients in every industry. We have built an enviable reputation for delivering dependable and robust payroll solutions. We work hard every day to maintain and build our reputation.

Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing talent. Are you ready to join us?

About the role:

We are seeking an experienced Business Development Executive to join our growing sales team in Ireland, this role is a mix of existing and new business for our SME market.

What do we have to offer?

A dynamic environment: flexible working hours and working from home - 1/2 days from the office and the rest from home or office (whatever works for you)
25 days holiday (including the ability to buy an additional 5 days holiday)
Pension (6% matched)
Medical healthcare - employee or cash option
Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)
Referral program
Learning opportunities: through an individual development plan and professional training
Career growth: whether you want to become more of an expert in your field or want to expand your knowledge more horizontally, there is always room to grow within SD Worx!

Which tasks can you expect?

New business

· Undertake self-prospecting and inbound lead management to deliver the pipeline required to hit target.

· Contribute to strategy for pipeline generation.

· Work with the Sales Managers to improve opportunity management and qualification processes.

· Target, qualify and engage with key representatives in prospective accounts.

· Prospect, educate, qualify, and develop target accounts and inbound leads to create sales-ready opportunities.

· Research accounts, identify key players, generate interest and develop messaging that will garner interest.

· Create new opportunities, develop profitable sales and achieve annual sales target within SME markets.

Existing business

· To be accountable for a portfolio of customers where the employee sizes are typically less than 250 employees.

· Work closely with Sales Managers to identify key company accounts to develop.

· Proactively recommend and upsell products or services based on client needs.

· Establish and maintain strong relationships with assigned clients.

· Serve as a point of contact for client inquiries, concerns, and issues.

· Collaborate with internal teams to address any client issues and provide timely resolutions.

· Monitor client satisfaction levels and take proactive steps to improve overall satisfaction.

· Engage with prospective customers to develop new business relationships, understand the challenges they are trying to address and determine the solution(s) that will be of value.

Across both

· Drive revenue growth of the company and be part of the SD Worx Sales Machine.

· Develop a deep understanding of client needs, goals, and pain points.

· Build and maintain an in-depth understanding of our product and services by working closely with presales, management, and your peers.

· Liaise with Service Delivery and Implementation to ensure a smooth and professional service between SD Worx and the customer.

· Be the voice of the customer with Operations & Implementation to ensure our teams are meeting the customers’ requirements, whilst proactively managing client expectations.

· Ensure timely renewal of client contracts and negotiate terms when necessary.

· Develop a good understanding of prospect & client organisations both in terms of decision-making structure and also strategic and business aims.

· Leverage relevant customer and market knowledge, expertise in order to help customers find the appropriate solutions.

· Measure activity through dashboard metrics to track effective methodologies and behaviours in the team and replicate these.

· Keep accurate records of client interactions and maintain a client database.

· Stay up to date with industry trends and client news to identify new opportunities.

· Always represent SD Worx professionally ensuring alignment to SD Worx strategy, business plan, code of conduct, ethics, products, and services.

· Have extensive understanding of all SD Worx proposition offerings.

· Being able to communicate through multi-level relationships into prospects and clients.

· Working within a team environment.

What do you have to offer?

· Strong experience within a Sales/Business Development Representative/Account Executive role (SAAS/Services company preferred)

· University degree or equivalent experience is beneficial but not essential

· Trained on call structuring, conversation control, and pitching

· Strong opportunity qualification, objection handling, and time management ability

· Proficient in Salesforce and MS Office Suite.

Ideal Characteristics for this role

· Self-starter with a track record of successful, measurable lead follow-up and sales development at multiple executive levels within an organisation.

· Self-starter with a competitive nature and desire to grow their career and deliver revenue targets.

· Positive and energetic phone skills, excellent listening skills, strong writing skills

· Ability to understand the explicit and implicit needs of the client

· Seeks additional information that can support ways to co-create new solutions.

· Prepares a thorough and sustainable answer and translates this into specific actions.

· Has impact and the ability to quickly gain confidence as a basis to close the deal.

· Ability to convince/inspire the customer through story telling.

· Growth mindset to deliver their personal sales target quarterly and annually.

· Strong negotiation and problem-solving abilities.

· Strong organisational and time-management abilities and attention to detail.

· Strong analytical and creative thinking skills.

· Excellent communication, interpersonal, and customer service skills.

· Fluency in English.

· The ability to work under pressure.

· Ability to work in a high-energy sales team environment,

· Ability to work independently and in a team environment.

· Persistent and dependable.

· The ability to understand and follow company policies and procedures.

From many places, we work as one, moving from better to best together.

SD Worx embraces diversity in the workplace. Diversity brings inspiration and innovation to our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or stage of life.

Business Development Account Executive - SME

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