Overview

Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting.

Through the latest AI technologies and machine learning, we combine decades' worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world, access to the very best data, content, and insights. In turn, improving how sports fans interact with their favorite sports teams and competitions.

How do they use it?

Media outlets add a little magic to their coverage with our stats and graphics packages.
Sportsbooks can offer better predictions and more accurate odds.
The world's top coaches are known to use our data to make critical team decisions.
Sports commentators can engage with fans on a deeper level, using our stories and insights.

Anywhere you find sport, Stats Perform is there. However, data and tech are only half of the package. We need great people to fuel the engine.

We succeeded thanks to a team of amazing people. They spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of 'behind the scenes' support staff, you've got all the ingredients to make it a magical experience!

Responsibilities:

Stats Perform is looking for a Senior Team Lead for their Rugby Data Operations department. In this role, your primary responsibility will be supervising the collection operations and ensuring that the data is captured to the highest possible standard in the most timely and efficient manner. You will be managing a mixture of Team Leads and Senior Analysts and be responsible for their performance as well as ensuring their job satisfaction is high.

HERE’S YOUR ROLE BROKEN DOWN (NOT ALL OF IT, JUST THE MOST IMPORTANT STUFF)

Supervising live & post data collection for our Rugby Operations.
Problem solve during live operations and proactively look to drive and implement process & workflow improvement.
Have a constant focus on data quality and building an environment that promotes continuous improvement.
Work to consistently meet the departmental KPIs.
Ensure that client complaints are dealt with in a timely and efficient manner, investigate root cause analysis and implement preventative actions.
Be a product expert inside of Operations. Know what our clients use and understand the workflow that is involved for them. Recommend and drive improvements through this subject matter expertise.
Manage designated projects from start to finish, report to Rugby Ops manager on progress, flag blockers and ensure all stakeholders are aware of status and timelines.
Be a people manager to your direct reports. Ensure there are clear expectations around what is required for performance and behaviour. Have open, regular communication with Team Leads & Senior Analysts.

Own payroll delivery to Finance for the part time staff in the Rugby department.

Work with Workforce planner to ensure extensive Coverage and Headcount planning is in place. Have an annual overview of Headcount requirements and flag risks where necessary. Work with the central coverage team on new competitions and existing upgrade discussions.
Track attrition, analyse trends and ensure that strategies are implemented to successfully achieve annual department target of < 30%.
Be the owner of ISO related documentation in Rugby. Regularly review the risk register and ensure the Ops Manager and Director of Business Operations and aware of all ongoing risks and concerns. Ensure that the Data Operations team adhere & comply to all ISO 9001:2015 objectives & regulations.

Desired Qualifications:

A great attitude
Ability to multitask, prioritise & problem solve
Strong work ethic & attention to detail
Ability to communicate within a team and to a wider department
A strong feel for quality control and identifying errors
A strong familiarity and interest in Rugby

IT WOULD BE GREAT IF YOU HAD THESE DESIRABLES TOO

Excel, Power BI, or SQL experience
In depth knowledge of major rugby competitions
Analysis or Sports Coding experience

Why work at Stats Perform?

We love sports, but we love diverse thinking more!

We know that diversity brings creativity, so we invite people from all backgrounds to join us. At Stats Perform you can make a difference, by using your skills and experience every day, you'll feel valued and respected for your contribution.

We take care of our colleagues

We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, ‘No Meeting Fridays,’ and flexible working schedules.

We pull together to build a better workplace and world for all.

We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups.

Diversity, Equity, and Inclusion at Stats Perform

By joining Stats Perform, you'll be part of a team that celebrates diversity. A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment. That is why our Diversity, Equity, and Inclusion goals underpin our core values.

With increased diversity comes increased innovation and creativity. Ensuring we're best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.

With increased diversity comes increased innovation and creativity. Ensuring we're best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.

Senior Team Lead

Benefits

Job Description