We believe talent is the engine of our enterprise growth. As our global footprint expands, the Global Workforce Strategy Performance Planning & Support role will be critical to enabling sustainable growth and ensuring future readiness. The Performance and Planning Support role for the Global Workforce Strategy (GWS) will enable operational efficiency, support and maintain business partnerships, and deliver data-driven performance management. The role will report to the Global Workforce Strategy Governance Leader and will support the successful implementation of strategic global expansion for the enterprise.

What You Can Expect:

Enable accurate forecasting of future state pipeline and headcount needs, ensuring resources are optimally allocated.
Improve throughput and utilization by analyzing trends and implementing data-driven solutions.
Provide the data and insights needed for Global Workforce Strategy Governance and Operations Lead to facilitate business case discussions/decisions.
Drive business alignment by collaborating with units on intake prioritization, supporting strategic decision-making.
Enhance stakeholder engagement through transparent and timely communication of performance insights.
Maintain comprehensive performance dashboards that deliver actionable metrics to leadership.
Monitor service level agreements (SLAs) to ensure consistent delivery and identify opportunities for improvement.

What You Will Bring

A bachelor’s degree in business, technology, or a related field is preferred.
A background in operations, project management, or business analysis within a global or enterprise setting is highly advantageous.
Strong analytical skills and proficiency in developing and tracking KPIs, SLAs, and operational metrics, with experience in data interpretation to inform decision-making and drive operational improvements.
Demonstrated expertise in workforce planning, resource allocation, and forecasting future pipeline and headcount needs in a complex, global environment.
Proficiency in building and maintaining performance dashboards and reporting tools, utilizing platforms such as Excel, Power BI, or similar analytics software.
Experience partnering with multiple stakeholder groups to anticipate what business units need and reach out early, building trust and making collaboration easy and effective.
Excellent communication skills, with the ability to tailor messages for the appropriate audience, highlighting what matters most, and ensuring information is appropriately disseminated so that decisions can be made quickly and confidently.
Ability to quickly see trends and connections in data that others might miss, helping the team make smarter decisions before issues arise.
Demonstrated experience breaking down complicated information and processes into clear, usable insights that anyone can understand and act on.

*PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply. *

What we offer you

Health Insurance: PGIM Ireland partner with Laya and BUPA to provide health insurance schemes that cover eligible employees day to day medical and hospital expenses.
Annual Leave of 23 days at full pay increasing with service
Pension Scheme: Members of the scheme can contribute up to 8% of salary per annum and PGIM Ireland matches contributions up to 8% of salary. Members can also make voluntary contributions to the scheme.
Annual Bonus Programme & Shop LK Vouchers / CleverCards (subject to eligibility): Along with an annual bonus employees are rewarded with Shop LK Vouchers/ CleverCards which are paid tax free.
Life Assurance: fully paid by PGIM Ireland, employees are covered from their start date and beneficiaries are provided with a lump sum of four times an employee’s salary.
Education Assistance: PGIM Ireland have an Education Assistance Programme that reimburses eligible employees for furthering their education.

At PGIM Ireland, You Can:

Grow a career that’s globally connected and locally impactful. You will have access to enterprise learning platforms, cross-regional projects, and leadership visibility as you help shape the future of our India site and broader operations. With flexibility, growth opportunities, and a strong purpose-driven culture, you’ll be empowered to take your career in exciting new directions while driving meaningful organizational impact.

PGIM Ireland is proud to be an equal opportunity employer and is committed to equal employment opportunity regardless of applicants’ gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the traveler community. PGIM Ireland's aim is to hire the best people for the open roles and all appointments will be made on merit.

Any offer of employment made by PGIM Ireland will be contingent on receiving satisfactory references. Applicants should be aware that background checks will be carried out on all candidates offered a position within PGIM Ireland.

PGIM Ireland has been awarded the IBEC Keep Well Accreditation Mark, this is in recognition of our commitment to making our employees wellbeing a priority.

Global Workforce Strategy Performance & Planning Support Manager | PGIM Ireland

Benefits

Job Description