At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description

The successful candidate will interact with business leadership (both in the US as well as in Europe) representing our merchant acquiring and CPS businesses along with deep interaction with our second line risk and compliance leaders. The goal is to make the interactions more seamless and more focused on moving our overall risk programs forward.

Which jobs(s) does this Role report to?

Direct line reporting:

European President, Merchant Payment Services

Secondary line reporting:

MPS Chief Risk Officer within the Payments Chief Risk Office

Fitness & Probity

This role is a ‘controlled function’ as defined by the Central Bank Reform Act 2010 Regulations 2011.

1. Accountabilities for your role - what are you expected to do?

Lead and direct a European Payments Risk team to maintain an effective control environment and complies with domestic and international regulations.
Represent the business line in interactions with senior and executive colleagues across the second and third lines of defence, internal governance fora, audit and occasionally regulators, ensuring the business position is well understood, evidenced and action-oriented. Provide leadership and direction and guidance to staff and business line teams on risk ownership, control environment and regulatory readiness.
Lead and manage all aspects of international risk/compliance within Payments to align consistent processes, programs, and reports with corporate direction and policies. Develop, enhance, and maintain proactive risk management programs and related initiatives that are practical, sustainable and aligned to business strategy.
Lead business-line implementation of regulatory change affecting products and operations, ensuring clear interpretation, mobilisation, delivery planning, control updates and comprehensive product risk assessment. Provide the most senior view on international business line risk across Payments through deep business line engagement and monitoring while maintaining a risk framework that addresses all regulatory, operational, reputational, and contractual risks across.
Own and drive timely, sustainable remediation of material issues, audit findings, regulatory actions and control weaknesses, including executive escalation where delivery is at risk. Partner with Payments business line to provide a risk assessment on all proposed products/services. Establish and oversee controls/reporting tools comply with all regulatory requirements, timely distribution and communication of division Risk compliance dashboards.
In collaboration with risk functional partners, update, oversee, and incorporate all policies/training materials for current/new products.
Assist in tracking and monitoring the resolution of all examination/audit deficiencies, exceptions, and recommendations. Anticipate, understand, and prepare for changes in the regulatory environment ensuring minimal business impact.
Prepare, review and present executive- and Committee-quality risk reporting, issue updates, thematic analyses and escalation materials.
Drive accountability across Product, Sales and partner business line (Tech and Ops) and other first-line teams through matrix leadership, influence and disciplined follow-through.
Balance regulatory expectations, customer outcomes, operational practicality and business strategy in decision-making and escalation

Experience & Qualifications required

A Professional Legal or Accountancy qualification is required;
Significant senior first-line leadership experience in payments, merchant acquiring or a comparable regulated business line is required; experience as a senior business-line risk / compliance owner is strongly preferred; Experience in developing or working in an international global financial services group and in developing and building a risk-based risk and compliance function;
Exposure to Irish, UK and US regulatory environment and practices;
Strong understanding of current best-practice risk, control and regulatory developments relevant to payments / acquiring, including operational resilience, third-party / outsourcing risk, product governance and remediation governance; Ability to interact effectively with all staff at multiple levels within the organization;
Excellent organizational skills, with the ability to manage multiple projects simultaneously.
Ability to establish accountability for projects and issues within the business line.
Firm grasp of key business line functions, and their impact on risk and profitability.
Ability to learn and communicate key risk-management concepts.
Excellent judgment in order to make sound decisions in the absence of complete information. Demonstrated experience owning business-line regulatory implementation, remediation and control delivery.
Demonstrated experience engaging with audit, second-line partners and executive governance fora, including occasionally regulators.
Proven ability to prepare concise executive / board-quality materials on risk, controls, issues and remediation.
Strong commercial judgement with the ability to balance regulatory expectations, customer outcomes and business strategy.

3. Control Function Disclosure

This role has been identified as a Controlled Function (“CF”) under the Central Bank of Ireland’s Fitness & Probity Regime.

This role has also been identified as a Certification Function – Material Risk Taker under the Financial Conduct Authority and Prudential Regulation Authority's Senior Manager and Certification Regime.

Accordingly, US Bank Europe DAC must be satisfied on reasonable grounds that the role holder complies at all times with the fitness and propriety standards. Applicants agree to permit US Bank Europe DAC (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the fitness and propriety standards and that you will provide US Bank Europe DAC with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that US Bank Europe DAC requests for that purpose.

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants.

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.

International Risk Senior Leader – Payments CRO

Benefits

Job Description