Join our FAAS Business Process Outsourcing team in Cork as an Order to Cash Specialist, where you’ll play a key role in ensuring accurate cash application and maintaining customer master data across multiple international markets. This is an opportunity to work in a dynamic, collaborative environment that values innovation, compliance, and operational excellence.

Key Responsibilities:

Activities will primarily include, but not limited to, cash application, customer master data maintenance & manual transaction adjustments ensuring accuracy and timeliness.
Act as subject matter expert for MDG processes, supporting customer creation and amendment workflows, ensuring compliance with global processes.
Support multiple legal entities across the ACE region, ensuring smooth financial operations.
Partner with customer service, finance, and credit teams to resolve issues and deliver an excellent service.
Monitor and report on KPIs, driving continuous process improvements.
Maintain full compliance with SOX requirements, SPA agreements, and company policies and procedures.
Support internal and external audits, providing accurate and timely documentation.
Respond to ad hoc requests and contribute to team objectives as required.
Ensure a consistent focus and involvement in driving efficiencies and process improvements

Skills:

Accuracy: Attention to detail to ensure accurate and timely processing of cash applications and accounting adjustments.
Effective Communication: Strong verbal, written, and interpersonal skills for cross-functional collaboration and stakeholder engagement.
Problem Solving & Critical Thinker: Quick, pragmatic thinker with the ability to translate business needs into actionable solutions.
Adaptability in Global and Diverse Environments: Comfortable with ambiguity and change in multi-country, multi-cultural, and fast-paced environment.
Technical & Analytical Proficiency: Familiar with AI and process mining tools (e.g., Celonis). Able to use data insights to identify inefficiencies and automation opportunities
Proficient in ERP systems such as SAP, with a willingness to learn analytical tools

Preferred Experience & Qualifications:

Bachelor’s degree in finance or business.
2–4 years of experience in Accounts Receivable or Order to Cash, ideally in a Shared Service Centre.
A positive, enthusiastic, can-do attitude and flexible approach to work
ERP experience in SAP/Oracle an advantage.
Experience in a fast-paced, multinational environment; biotech/pharma experience is a bonus.

We are Grant Thornton

Grant Thornton Ireland is rapidly approaching 3,000 people, in 9 offices across Ireland, Isle of Man, Gibraltar and Bermuda. With a presence in over 149 countries around the world and a global network of 73,000 people, we bring our clients the local knowledge, national expertise and global presence to help them succeed – wherever they’re located.

At GT, we work as trusted advisors, bringing local knowledge and national expertise, with a global presence, to help businesses succeed – wherever they are located. We make business more personal by investing in building relationships and empowering our clients to make the right decisions for their organisation now and for the future. Whether that is working with the public sector to build thriving communities, with regulators and financial institutions to build trust, or with a diverse range of businesses to help them achieve their goals, Grant Thornton Ireland work hard to support clients to act on the issues that matter.

At GT Ireland we don’t just predict your future, we build it.

A Career at GT

Looking for a more fulfilling role in professional services? One where fresh thinking, collaboration and diversity are valued? At Grant Thornton we do things differently.

What does this mean for you?

A career in a more inclusive working environment, a more collaborative work culture, a more supported, flexible working role, more possibilities to grow and more opportunities to help shape the future for your clients. We respect and value your experience. And we want you to bring your authentic self to work and be at your best. It is how it should be.

Grow with us

At Grant Thornton, we care about our people and work hard to make you feel valued. If you are looking to deepen and develop your skills, knowledge, and experience throughout your career, then that is what you will get, and more.

Our Benefits

Please follow this link for information on our generous benefits package.

Equity, diversity and inclusion
At Grant Thornton, we provide equitable opportunities for all our colleagues. We are a responsible, sustainable business where equity, diversity and inclusion (ED&I) is at the forefront of our workplace culture agenda, and today, we continue to build and develop on our existing ED&I structure and strategy to meet our workplace culture needs. People are at the heart of our business and teams built with varied individuals present diverse viewpoints, which need to be heard and valued.

We are all at our best when we are able to be ourselves and we view integrity and authenticity as integral values to bring to our day-to-day work-life at the firm. We are excited to see the personality and perspectives you will bring to our team because we know we will all benefit from them. Diversity of thought, background and experience enables better decision-making, improves the quality of our delivery, and helps us to meet the needs of our clients. Our firm is built on people and their ideas, so we want to hear all the new perspectives and fresh thinking you have to offer. You form the bedrock of our firm’s best-practice principles and we will champion you as leaders from day one.

Reward and benefits
Our reward and benefits are designed to create an environment where our people can flourish. We are committed to building a culture where our people have access to the necessary benefits to help promote a healthy lifestyle and thrive.

Recognition
We want to create a culture of recognition and celebrating success, by saying thank you to people who surpass our expectations and recognising the right values and behaviours. Our Shout Out recognition scheme is our way of highlighting and promoting achievements. Whether you simply want to say thank you, celebrate a special occasion or give an award for doing something exceptional, you can do all of this and more through the scheme.

Advisory FAAS BPO - Order to Cash Specialist (12 months FTC) - Cork

Job Description