Infrastructure Lead

PFH Technology Group are currently looking for an Infrastructure Lead to join our Team

Role Overview:

This is an initial 12-month contract opportunity for an experienced Infrastructure Lead to provide senior technical leadership for the planning, delivery, and commissioning of ICT infrastructure within a major new hospital build. The role is accountable for ensuring a resilient, secure, and clinically safe digital environment from early design stages through to final handover and operational readiness.

The Infrastructure Lead will act as a key technical authority, coordinating ICT strategy and delivery across multidisciplinary stakeholders including estates, design teams, Mechanical and Electrical (M&E) contractors, project leadership, clinical services, and vendors. The role will ensure the successful delivery of enterprise-grade, hospital-critical network, voice, data centre, and connectivity services, fully aligned with regulatory, security, and operational performance standards.

Key Responsibilities

1) Programme Delivery & Build Lifecycle

Lead ICT infrastructure delivery from design through to commissioning and go-live.
Coordinate ICT integration with construction teams, estates, design consultants, and contractors.
Review technical designs, contractor submissions, and as-built documentation.

Manage readiness checks, installation sign-off, and commissioning activities (Factory Acceptance Testing, site installation, Site Acceptance Testing, Integrated Systems Testing)

2) Structured Cabling & Communications Rooms

Overseeing structured cabling to healthcare standards (e.g., Cat6A, fibre OM4/OM5, single-mode), pathways, labeling, and test certification.
Coordinate with the design team for design and deliver MDF/IDF spaces (rack layouts, power/UPS, environmental monitoring, access control, fire detection/suppression readiness).

3) Network & Wireless Infrastructure

Design and deliver hospital-grade Local Area Network (LAN), Network Access Control (NAC)/802.1X, segmentation/VLANs, Quality of Service (QoS), and resilient core/distribution/edge.
Engineer Wireless Fidelity (Wi‑Fi) 6/6E coverage (throughout the hospital including complex areas like clinical, theatres, imaging suites, wards) with RF surveys, Alarm Management, Real-Time Location Services (RTLS) support, and interference management.
Implement internet & Wide Area Network (WAN) with dual diverse fibre, Software-Defined Wide Area Network (SD-WAN)/Multi-Protocol Label Switching (MPLS) as appropriate, and secure remote access for support vendors.

4) Voice & Communications Systems

Deliver IP telephony/Unified Communications (UC), Digital Enhanced Cordless Telecommunications (DECT)/Voice over Wi‑Fi, integration with nurse call, public address, crash team/Code Blue call flows, and on-call/rota routing.
Support migration plans for legacy paging/bleep where required; ensure resilience and call recording where mandated.

5) Clinical & Operational Systems Integration

Enable safe connectivity on converged network for medical devices (in conjunction with Clinical Engineering Department), Building Management System (BMS), security (Closed-Circuit Television (CCTV)/Access Control System (ACS)), ePrescription, Picture Archiving and Communication System (PACS)/Vendor Neutral Archive (VNA), Radiology Information System (RIS)/Laboratory Information System (LIS), theatres, maternity, ED, pharmacy automation, and Internet of Things (IoT)/Operational Technology (OT).
Apply International Electrotechnical Commission (IEC) 80001‑1 principles for risk management of IT networks incorporating medical devices; maintain device/segment inventories and isolation policies.

6) Data Centre, Edge & Cloud

Deliver on-premise and cloud-integrated infrastructure (virtualisation, storage, backup, DR).
Ensure alignment of recovery objectives with service criticality.
Support monitoring, capacity planning, and scalable design.

7) Security & Compliance

Implement secure-by-design principles including identity, access control, and segmentation.
Work with security teams to ensure compliance with GDPR and ISO standards.
Support vulnerability management, audits, and security testing.

8) Testing, Go-Live & Handover

Lead Factory Acceptance Testing (FAT)/SAT, Integrated Systems Testing (IST), and live failover tests for core services (network, voice, Wi‑Fi, edge, DR).
Manage cutover plans, hypercare staffing, and handover to operations with full as-built documentation, asset/Configuration Management Database (CMDB), and support runbooks.
Define operational SLAs/SLOs, support models, and knowledge transfer to hospital ICT teams.

9) Procurement & Vendor Management

Support procurement processes and technical evaluations.
Manage supplier delivery against scope, cost, and timelines.
Oversee contracts, SLAs, and vendor performance.

10) Stakeholder Engagement

Run workshops and walkthroughs with clinical services, nursing, theatres, ED, diagnostics, facilities, estates, and executive sponsors.
Produce clear drawings, schedules, cutover packs, and communications; support training and adoption.

Requirements

5+ years’ experience in ICT infrastructure or network engineering roles.
Experience delivering large-scale infrastructure projects in complex environments.
Strong knowledge of LAN/WAN, Wi-Fi, voice, data centre, and cloud technologies.
Experience with structured cabling and ICT commissioning in major builds.
Strong vendor and stakeholder management skills.
Ability to manage multiple workstreams and deliver under tight timelines.
Degree in IT, Engineering, or related field (or equivalent experience).
Relevant certifications (e.g. Cisco, Microsoft, VMware, ITIL) desirable.
Strong communication and documentation skills.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

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Infrastructure lead

Job Description