Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Software Engineer

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Internal Systems & Automation Technology team is looking for a Senior Software Engineer to drive our employee experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the employee experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
Role
In this role, you will:
• Design, develop, and configure solutions on the ServiceNow platform with focus on IT Asset Management (SAM & HAM & ITOM).
• Customize workflows, business rules, and UI policies to support asset lifecycle and enterprise wide software license requests.
• Integrate ServiceNow with external systems using REST API and SOAP API.
• Ensure compliance with ServiceNow best practices and maintain platform performance.
• Collaborate with product owner and stakeholders to gather requirements and deliver robust solutions.

All About You
The ideal candidate for this position should have:
• Strong hands-on experience in ServiceNow development and configuration.
• Expertise in ITAM modules (Software Asset Management, Hardware Management and ITOM).
• Proficient in JavaScript, HTML.
• Advanced experience with API integrations (REST, SOAP, Python).
• Knowledge of SCCM, Intune and JAMF.
• Be skilled at explaining technical problems succinctly and communicate clearly
• Always look for potential solutions to solve problems
• Good to have the exposure to other ServiceNow modules

Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Senior Software Engineer

Job Description