Key Responsibilities:

Systems Administration:
- Manage and support on-premises and cloud-based systems.
- Install, configure, and maintain hardware and software, including servers, storage, and networking components.
- Ensure the stability, security, and performance of IT infrastructure across multiple platforms.
Monitoring & Performance Tuning:
- Monitor systems' health, performance, and capacity.
- Identify and troubleshoot issues to ensure high availability and optimal performance.
- Proactively manage patching and upgrades to minimise disruptions to the business.
Security Management:
- Implement and maintain security policies and procedures to protect systems and data, as laid out by our SecOps team
- Remediate vulnerabilities, ensuring systems are compliant with best practices and relevant regulations.
- Liaise with vendors to plan upgrades to managed firewalls, VPNs, and other security tools.
Backup & Disaster Recovery:
- Manage backup strategies and disaster recovery plans.
- Regularly test and refine recovery procedures to ensure data integrity and rapid restoration capabilities.
Automation & Scripting:
- Develop scripts and automation processes for system administration tasks using PowerShell
Collaboration & Support:
- Provide support for escalated issues from Internal Team Members and outsourced L1/L2 Provider
- Collaborate with developers, network administrators, and other IT staff to optimise and streamline infrastructure.
- Document system configurations, processes, and procedures for IT staff and end-users.

Required Skills & Qualifications:

5+ years of experience as a Senior Systems Administrator or similar role.
Strong knowledge of Windows systems.
In-depth Knowledge of cloud platforms (AWS, Azure, GCP) and virtualisation technologies (VMware, Hyper-V).
Experience with networking and diagnosing issues relating to (TCP/IP, DNS, DHCP, VLANs, etc.)
Hands-on experience scripting using PowerShell.
Experience with disaster recovery planning and execution.
Knowledge of cybersecurity best practices and security management (firewalls, VPNs, IDS/IPS).
Ability to work in a hybrid environment with strong time management skills.
Excellent problem-solving skills and ability to troubleshoot complex systems issues.
Participate in on-call rota

Preferred Qualifications:

Microsoft Server and Azure Certifications advantageous.
Experience with containerisation using Docker and Kubernetes
Familiarity with monitoring tools (SCOM, Nagios, Zabbix, Prometheus, Azure Monitor).

Senior TechOps Engineer

Job Description