Job Title: Part-Time Receptionist

Reporting to: Head of Reception

Location:
Griffith College Dublin

Job Type:
Part-Time / Fixed -Term

Job Summary:

The part-time receptionist is responsible for greeting visitors, learners and staff in Griffith College Dublin. Excellent customer service must always be provided. This includes answering calls, transferring calls, addressing learner questions and needs and providing an overall welcoming environment.

Job Responsibilities:

Answering, advising and transferring all incoming phone calls
Taking and forwarding messages to staff
Dealing with face to face enquiries from learners and the general public
Logging and notifying staff of parcel deliveries
Administration support in respect of course enquiries, registration and enrolment
Providing a first point of contact in the College for enquiries
Organising couriers on behalf of staff
Organising taxis
Responding to emails accordingly
Meeting and greeting clients on arrival
Providing ad-hoc support to staff, for example room bookings and timetables
Assisting staff with franking machine duties
Ensuring high levels of customer service and professionalism at all times
And other commensurate duties that fall within the employee‘s capabilities

About Griffith College

Griffith College is Ireland's largest independent third level institution with locations in Dublin, Cork and Limerick. The main campus is situated on seven acres within a mile of St. Stephen's Green on Dublin's South Circular Road. Griffith College enjoys national and a growing international reputation for student success. The College has gained an enviable, award winning reputation for providing students with first class lectures and excellent study material. Griffith College offers internationally recognised postgraduate and undergraduate degree programmes, complimented by a wide range of professional, short term and corporate training educational solutions - in Griffith college, there is something for everyone. Today there are over 7,000 students studying in the College, which is a designated educational institute of the Quality and Qualifications Ireland (QQI). Click the link for more information. http://www.griffith.ie/

Our Vision

‘To be recognised among the leading, innovative and socially enterprising of Ireland’s universities”

Why work for Griffith College?

Competitive salary package.
Access to health cash plan for self and family through salary sacrifice.
Access to Employee Assistance Programme (via Wisdom platform).
Mental Health and Wellbeing supports available.

Staff discounts and offers through the Group Scheme Portal.

Free parking facilities*.
Onsite subsidised restaurant*.
Onsite Gym*.
Year-round staff events: BBQs, coffee mornings, wellness talks, EDI events, and more.
Stunning historical premises.
Vibrant multidisciplinary and multicultural learning environment.
Inclusive and diverse community.

Innovative and agile place to work.

Welcoming environment committed to learner and staff development.
*Dublin campus on South Circular Road.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline of proposed areas of activity and will be amended in the light of the changing environment within the Faculty and the College.

Griffith College is an equal opportunities employer. Candidates must be eligible to work full-time for any employer in Ireland.

Location

Dublin

Department

Reception

Employment Type

Part time-Fixed term

Minimum Experience

Entry-level

Part-Time Receptionist

Benefits

Job Description