Conscia is a leading provider of cybersecurity, networking, hybrid cloud, and observability solutions for mission-critical IT infrastructure in large European organisations. Conscia’s experts design, implement, and run innovative, customised IT solutions across cybersecurity, networking, hybrid cloud, and observability, supporting our customers throughout their technology lifecycles. Founded in 2003, Conscia is owned by private equity investor Nordic Capital. With around 1,500 employees, Conscia serves large organisations in finance, healthcare, manufacturing, utilities, retail, and the public sector from offices in Belgium, Denmark, Finland, Germany, Ireland, Norway, Slovenia, Sweden, the Netherlands, and the UK.

The role!
The purpose of this role is to support the Order Management team in the accurate and timely processing of customer orders. The role focuses on data entry, order validation, and administrative support, ensuring that orders are correctly recorded and progressed through internal systems.
You will work closely with internal teams such as Sales, Purchasing, Finance and warehousing, contributing to a smooth and efficient order-to-delivery process. Key contributions:

Order Entry & Processing: Input customer orders into CRM/ERP systems accurately; check product codes, quantities, pricing and delivery info; ensure documentation is attached; support order pipeline.
Administrative Support: Maintain records across systems; use Microsoft Excel to track orders and produce basic reports; update order status; support documentation processes.
Internal Coordination: Work with Sales, Purchasing, and Finance on queries; escalate issues; provide updates on order progress.
Issue Identification: Identify missing/incorrect data; flag issues; support follow-ups with guidance.
Compliance & Process: Follow processes; ensure data accuracy; support continuous improvement.

Warehouse & Shipping Support

Assist in the preparation of orders for shipment, ensuring accuracy and completeness
Generate and manage shipping documentation (labels, delivery notes, courier bookings)
Coordinate with courier providers to arrange collections and deliveries
Track shipments and update internal systems with delivery status
Support basic warehouse activities where required (e.g., organising orders, stock handling support)

Essential Experience & Qualifications

Attention to detail; organisation; communication; process adherence; proficiency in Microsoft Excel (data entry, basic formulas, tracking, reporting); basic problem-solving.

ERP/CRM experience (e.g. Business Central); experience in admin or operations roles; exposure to order-to-cash
2 years’ experience in administration or customer service; hands-on Excel experience required; recent graduate or early-career candidates considered; relevant qualification desirable.
Experience with order accuracy; processing time; error rates; responsiveness; SLA adherence.

Why Conscia Ireland?
Join a dynamic, innovative team where your work directly impacts high-profile network and security projects. Grow your career while contributing to cutting-edge solutions in a collaborative environment

25 days annual leave + Public Holidays
Contributory Pension Scheme
Maternity Leave Policy
Annual Development Plans

Conscia Ireland is an Equal Opportunities Employer committed to Diversity & Inclusion.

Order Processing Administrator

Benefits

Job Description