Telesales Operator - Permanent Full Time

Applications are invited for the position of Telesales Operator with BWG Foods at our Value Centre Little Island branch in Cork on a Permanent full time basis, with hybrid remote work currently available.

The successful candidate will be required to accurately input sales orders and actively promote sales through positive customer relations and product knowledge.

Major activities and responsibilities:

First point of contact to our customers
Input orders to the computer system accurately
Promote sales to customers
Provide customers with up-to-date information on the available products
Provide excellence in Customer Service

The successful candidate will have the following key attributes:

Ability to work accurately with rigorous attention to detail
Excellent interpersonal skills
Strong numerical ability
Friendly disposition & excellent telephone manner
Self-motivated with the ability to work to deadlines
Excellent I.T. skills (including Microsoft Office and keyboard skills)
Relevant experience in Retail, Foodservice or similar businesses will be an advantage
Sales and/or customer service experience will be preferred
Candidates will be flexible and cooperative with the ability to work both as part of a team and on their own initiative

Telesales & Customer Service Agent

Job Description