Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Program Manager

What you will do:

Lead and Manage: Take charge of complex client-driven programs, overseeing them from initiation to implementation.
Accountability: Be accountable for delivering large programs on time and within budget, ensuring they meet the client’s requirements.
Client Communication: Assume primary responsibility for client communication from a program delivery perspective.
Resource Allocation: Efficiently plan and allocate resources across multiple teams.
Process Adherence: Ensure adherence to program and project methodologies, delivery processes, and implementation management practices.
Documentation: Maintain program documentation, including project plans, timelines, status reports, and issue/risk logs.
Performance Monitoring: Monitor and control performance across all program aspects.
Quality Solutions: Provide support to Fiserv’s delivery stream and customers, actively contributing to defining business requirements and delivering high-quality solutions.

What you will need to have:

3-5 years’ experience in a similar role
Proven success in delivering large complex client driven programs within budget and specified timeframes, while ensuring customer satisfaction
Previous experience in a client facing Program Management position.
Strong knowledge of the software development cycle
Competence at chairing and facilitating program status review meetings with both internal stakeholders and clients.
Ability to work independently and in a team environment across geographical boundaries.
Proficiency in Microsoft Office Tools
Confident in Presentation Preparation: Skilled at creating compelling presentations, proposing effective solutions, and driving informed decisions.

What would be great to have:

Bachelor’s degree in a related discipline
Licenses & Certifications - Certified Project Manager
Card Payments business knowledge advantageous

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Program Manager

Job Description