Our client is looking for a Payment Operations Lead/Accounts Payable to join their team in Dublin, Ireland.

Duration - 9 months (potential extension)

Location - Ireland Hybrid (3 days in office)

Summary:

The Payment Operations Lead drives operational excellence across global accounts payable and payment operations, and is the subject matter expert for payment processing, invoice operations, and regional compliance. The role owns global process areas end to end, resolves escalated issues at their root, and manages BPO partners day to day. It calls for strong problem solving, business judgment, applied use of AI, and excellent customer service.

Responsibilities

Act as subject matter expert on accounts payable policies, processes, and controls, owning assigned global process areas end to end and mentoring team members.
Contribute to the AP continuous improvement strategy and KPI targets, maintain performance reporting, and analyze payment data to identify exceptions and cost savings.
Partner with cross-functional teams to advise on complex payment matters and drive upstream data quality.
Direct, review, and train offshore delivery teams, escalate systemic performance issues, maintain desktop procedures and knowledge content, and retain hands-on proficiency to execute their processes.
Execute, validate, and approve daily payments across all payment channels, meeting bank deadlines and
coordinating with Treasury on exceptions.
Own end-to-end resolution of payment exceptions and duplicate payments, including direct debits, and remediate root causes.
Oversee complex invoice processing, holds, rejections, and cancellations, and ensure correct withholding tax and VAT/GST treatment.
Own aging across end-to-end accounts payable, driving aged items to resolution and eliminating the causes of
aging.
Execute and evidence SOX and internal controls over accounts payable, and support internal, external, and
tax audits.
Serve as an escalation point for payment failures and processing errors, lead root cause analysis, and drive
down case volume through deflection and automation.
Identify repetitive, rules-based steps in payment and invoice workflows that are candidates for automation, and
document clear requirements for the Engineering/Product team.

Requirements

Bachelor's degree in Accounting, Finance, Business, or a related field (or equivalent practical experience)
Minimum 5 years of Accounts Payable / Procure-to-Pay experience, depth in payment and disbursement operations preferred but not required
Experience with ERP/AP systems (e.g., Oracle Fusion) and payment platforms
Demonstrated experience operating at a global or multi-region scope
trong analytical and communication skills, with attention to detail and the ability to interpret operational metrics to drive data-informed decisions
Demonstrated understanding of internal controls and SOX compliance
Demonstrated experience applying AI tools to analysis, reporting, and documentation work
Comfortable in a fast-paced environment with ambiguity

Benefits

Competitive salary
Healthcare contribution and inclusion in company pension scheme
Work laptop and phone
25 days annual leave (pro-rata) plus paid bank holidays
Expanding workforce with potential for career progression for top performers

Payment Operations Lead/Accounts Payable

Benefits

Job Description