At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description

U.S. Bank Global Fund Services is a global market leader in fund administration. With a focus on technology driven solutions. U.S. Bank Global Fund Services Ireland Ltd. adopts a client centric service model. We are looking for the best talent to continue to grow our organisation with challenging, dynamic roles and excellent career prospects.

The Investor Services Senior Analyst provides support to the group as a whole and therefore needs to be flexible and display an ability to adapt to different funds and deadlines.

Responsibilities:
• Processing and confirming subscriptions, redemptions, switches and transfers;
• Processing payments and other transactions;
• Applying the Net Asset Value to investor capital activity for daily / weekly / monthly Funds;
• Reconcile subscription accounts on a daily basis;
• Completing audit requests for investor accounts;
• Responding to investor and client queries via email and phone;
• Assist in the compilation of client Board Reports;
• Act as mentor to Junior Analysts;
• Gain an understanding of incentive fee calculations;
• Adhere to all processing procedures and controls;
• Act as primary contact for both client and investor queries and act as host for client servic e calls and monthly board calls;
• Ensure client month-end reporting deliverables are being met;
• Gain an understanding of all funds across the team in order to provide coverage when
required;
• Maintain a good working relationship with external clients as well as with internal
relationship managers and other business units within USBGFSI;
• Maintaining shareholders registers and acting as transfer agent;
• Communicating with investors;
• Performing all of the investor related services of the Company's investment fund clients;
• Meeting expectations of fund participants, adhering to deadlines;
• Maintaining relationships with investors, investment advisors/managers, banks, brokers and auditors and other fund participants;

Requirements:
• Leaving Certificate and 3rd Level Qualification
• Minimum of 1 years Investor Services experience
• Attention to detail
• Good organizational and administration skills with a high attention to detail
• Strong interpersonal skills
• Strong oral and written communication skills
• Excellent client service skills

This role requires working from a U.S. Bank location three (3) or more days per week.

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants.

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.

Investor Services Senior Analyst

Benefits

Job Description