Europcar Mobility Group

At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.

Job Description

Benefits:

Competitive Salary
Starting twenty-nine holidays (including bank holidays), increasing with length of service
Medical refund scheme
Enhanced statutory sick pay
Occupational Pension: Employer contribution 1.5%, employee contribution 2%
Enhanced Maternity and Paternity benefits
Access to Hubex benefits and discounts platform
Life Assurance x2 basic salary
Employee Assistance Programme
Opportunities for career advancement and professional development
Voluntary flu vaccination voucher
Bike to Work Scheme

Key Responsibilities:

Transport customers to and from the Airport terminals and the Rental Site in a safe and timely manner.
Provide a high-quality service to all customers.
Assist customers with luggage.
Provide information to customers on request and answer queries / complaints or pass them on to the appropriate Department, if a resolution cannot be found.
Carry out a daily walk-round check of courtesy bus/coach prior to the start of each shift and appropriately reporting any defects found.
Ensure that the shuttle bus is fuelled and internally presentable at all times.
Drive customers in a safe controlled manner and adhere to the Company Driving Standards Policy at all times.
Observe all traffic and safety laws including advising customers to wear seatbelts, where fitted.
Ensure adherence to passenger seating limits.
Check that passengers disembark at the correct destinations.
Record and report any accidents / incidents to your line manager.
Support the management team in the efficient and cost-effective operation of the location.
Report on any relevant commercial activity that may assist with business development.
Adhere to all company policies, procedures, and safety guidelines. Responsible for own health and safety and that of other work colleagues.
Ad hoc duties as directed by Management.

Your Skills:

Full driving licence Category D/D1 entitlement plus a CPC card.
Clean driving record with no history of accidents or traffic violations.
Previous experience as a bus driver or in a similar role preferred.
Excellent driving skills with the ability to navigate various road and traffic conditions safely.
Strong communication and customer service skills.
Ability to work independently and make decisions quickly and effectively.
Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays.
Physical ability to sit for extended periods and perform tasks such as bending, kneeling, and lifting.
Ability to adapt to the needs of the business.
A keen and enthusiastic nature.

Why choose Europcar?
We provide a working environment for our colleagues that nurtures their career ambitions. Everyone counts at Europcar. We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to – and benefit from - our success. Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development.

**Europcar Mobility Group are an equal opportunities employer and committed to providing equal employment opportunities for all qualified persons **

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We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and inclusion, where respect for one another is essential. If you need any accommodations or assistance during the application or interview process, please let us know. Together, through mutual respect, we can create a more equitable and inclusive future.

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com

Courtesy Shuttle Driver

Benefits

Job Description