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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We’re looking for exceptional candidates to join the EMEA SMB Solution Engineering team, aligned to the UKI Market. The Strategic Solution Engineer (SE) is responsible for presenting Salesforce’s product offerings and architecture in the best light to prospects and customers, instilling confidence in our technology, and addressing all technical objections in the sales cycle. This role goes beyond traditional solution engineering to focus on SMB-specific strategy, thought leadership, and go-to-market execution. The Strategic SE must have a strong desire to leverage their technical, sales, industry and transformative expertise to drive pipeline, engage key stakeholders, and influence industry-wide digital transformation.

Key Responsibilities

Serve as a SMB industry thought leader with a point of view, both internally and externally
Establish strong technical credibility and professional rapport with customers, partners, and internal collaborators.
Contribute to pipeline creation, working closely with account teams to identify and develop new opportunities.
Lead local industry technical go-to-market (GTM) strategies, such as Agentforce, and craft Salesforce’s industry point of view (POV).
Develop and deliver compelling demonstrations, business value assessments, and go-to-market assets that resonate with customers.
Engage in market awareness activities, including speaker engagements, industry forums, and thought leadership content.
Act as the voice of UK&I customers to the Product and Global CoE teams, providing feedback to advise roadmap decisions.
Collaborate across Salesforce’s global teams to ensure consistency in messaging, approach, and execution.
Work with partners in the local market to align on industry messaging, competitive positioning, and ecosystem engagement.
Provide competitive insights to help advise go-to-market positioning and customer strategies.
Drive multiplier impact on strategic accounts, ensuring scalable success across the industry.
Educate internal teams on industry trends, challenges, and best practices to improve collective expertise.
Focus on strategic opportunities, accounts, and industry motions, delivering industry-specific innovation.
Participate in all appropriate training and certifications to maintain deep product and industry expertise.
Meet and exceed quarterly and annual objectives as assigned by management.

Required Qualifications:

Proven experience as a solution/sales engineer for a CRM company or similar technology
Understanding of Cross Cloud technologies
Experiences in driving transformational changes across an SMB organisation.
Crucial to demonstrate an understanding of key industry processes including appropriate AI use cases
Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organisation. We are open to a variety of backgrounds for the role.
Shown oral, written, presentation, and interpersonal communication and relationship skills.
Time management skills in a dynamic team environment.
Ability to work as part of a team to tackle problems in dynamic, energising environments.
Inquisitive, practical, and passionate about technology and sharing knowledge and standard processes
Willing and able to travel occasionally

*LI-Y

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Principal, Strategic Solution Engineer

Job Description