Change & Planning Lead

Delivery Manager

Location –Dublin
Hybrid

Permanent

About the Role

In Flutter COO we work with experts across Flutter to build, deploy and communicate the Flutter Edge. Together we cover Product & Payments, Technology, Sportsbook Product & Trading, People, Property, Corporate Communications and Strategic Partnerships & Transformation.

Team APEX is a new capability passionate about improving the Product Development Lifecycle through AI enabled tools and ways of working. Spanning multiple value streams, the initiative introduces new technologies and delivery practices, with success heavily dependent on effective adoption across Technology, Product, Delivery and Leadership communities.

The Change & Planning Lead for APEX is accountable for defining and delivering the change strategy that enables teams to successfully adopt new AI powered tools, processes, and ways of working. The role leads the people side of the transformation, ensuring change is planned, delivered, and embedded within a fast-moving, Agile environment.

Working closely with Technology, Product, Delivery, and People teams, the role assesses change impacts, handles adoption and resistance risks, and ensures effective engagement, communication, training, and reinforcement activities are in place.

Alongside this, the role brings strong planning and coordination capability, aligning change activity to the APEX roadmap, handling dependencies across value streams, and sequencing change in a pragmatic and achievable way.

By treating change as a core capability rather than an afterthought, this role plays a critical part in reducing resistance, accelerating adoption, and enabling APEX to realise the full value of AI-enabled delivery.

What you’ll do

Change Strategy: Define and lead the end-to-end change approach for APEX, ensuring alignment with programme goals and value realisation.
Impact Assessment: Lead change impact assessments to understand impacts on people, roles, behaviours, and approaches across engineering, product, and adjacent teams.
Stakeholder Engagement: Build and maintain inclusive stakeholder maps and engagement strategies across multiple value streams and locations.
Change Delivery: Build and deliver targeted change interventions, including communications, engagement activities, training, and reinforcement.
Leadership Enablement: Partner with leaders to mentor and support them in their role as effective change sponsors.
Risk & Adoption Management: Proactively identify adoption and resistance risks and implement effective mitigation strategies.
Measurement & Outcomes: Define and oversee measures of change success, including adoption, engagement, and behavioural outcomes.
Integrated Change Planning: Align change activities to the APEX roadmap, key milestones, and delivery cadences, providing structure, clarity, and predictability to change delivery.
Cross-Initiative Coordination & Dependency Management: Maintain visibility of intersecting initiatives impacting shared communities, supporting dependency mapping, sequencing, and prioritisation to avoid overload and ensure realistic, achievable change plans.

What you’ll need:

Experience supporting or leading business change within transformation programmes, ideally in technology-led or Agile environments.
Solid understanding of organisational change methodologies and guideline, with exposure to Prosci or similar frameworks desirable.
Experience contributing to behaviour and change behaviour, particularly where adoption of new tools and ways of working is important to success.
Strong stakeholder engagement and influencing skills, with the ability to work effectively with leaders, engineers, and product teams.
Practical experience in planning and delivery activities, such as roadmap development, dependency management, or programme coordination within change or transformation contexts.
Comfort operating in ambiguous environments, with a pragmatic and outcome-focused approach to problem solving.
Excellent communication skills, with the ability to translate complex change into clear, relevant messages for different audiences.

What’s in it for you
We are a flexible employer; whether you have personal commitments or a hobby that brings you joy, we want you to bring your best self to work and feel empowered to do so. We also like to share our success; after all you make it happen. We have an excellent benefits package that can be personalised to you:

Bonus scheme
Uncapped holiday allowance
Enhanced pension scheme
Private healthcare
Life assurance
Income protection
£1,000 annual self-development learning fund
Invest via the Flutters Sharesave Scheme
Enhanced parental leave

About Flutter

We are a world leader in online sports betting and iGaming, with a market leading position in the US and across the world.

We have an unparalleled portfolio of the most innovative, diverse and distinctive brands including FanDuel, Sky Betting & Gaming, Sportsbet, PokerStars, Paddy Power, Sisal, tombola, Betfair, MaxBet, Junglee Games and Adjarabet.

With our global scale and challenger attitude, through which we excite and entertain our customers, in a safe and sustainable way. Using our collective power, the Flutter Edge, we aim to disrupt the sector, learning from the past to create a better future for our customers, colleagues and communities.

We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.

If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.

Change & Planning Lead

Benefits

Job Description