Head of Exchange

We’re looking for a Head of Exchange to join Betfair, part of Flutter UK & Ireland.

This is a senior, high-impact role with a unique opportunity to shape the future of the iconic Betfair Exchange. Reporting to the Commercial Director - you will be part of the Betfair UKI LT with accountability for working with the wider LT to deliver on exchange strategy.

You’ll bring a strategic mindset to deliver clarity, alignment and momentum across the Exchange but also in Product, Marketing, Operations, Trading, Commercial and Compliance — ensuring we deliver the best experience possible for our customers.

Day-to-day accountabilities will include leading the exchange team with a wide range of responsibilities. You will be instrumental in setting the culture for the Betfair UKI team, creating an environment of innovation, experimentation, and collaboration, which puts the customer first, and enables growth.

What you’ll be working on:

Own the commercial strategy for the Betfair Exchange, delivering sustainable liquidity & revenue growth with clear accountability for financial performance.
Define and execute initiatives to drive liquidity growth, giving consideration to generosity strategy & multiple customer segments that define the exchange.
Identify and unlock new revenue opportunities, including market expansion, partnership growth, and cross-sell across the wider business portfolio.
Use data and customer insight to inform commercial prioritisation, improving acquisition efficiency, retention, and monetisation across the exchange lifecycle.
Lead and influence centralised functions to align resources, shape priorities, and ensure delivery against the Exchange’s commercial objectives.
Lead a high performing team of account managers responsible for relationships with our key customers.
Represent the Exchange at a divisional level, influencing investment decisions, aligning stakeholders around commercial priorities, and ensuring the platform remains the leading global betting exchange proposition.

How you’ll play to win:

Strategic Mindset – Takes a long-term view, anticipates future needs and balances short-term opportunities with sustainable growth.
Commercial & Data-Led – Uses insight, data and judgement to prioritise effectively and drive impact.
Effective Communicator – Brings clarity to complexity and aligns senior stakeholders around shared plans.
Customer Focused – Thinks about customers 24/7 and puts them at the heart of planning and promotional decisions.
Results Driven – Takes ownership, brings pace and delivers outcomes in a fast-moving environment.
Collaborative – Builds strong partnerships across teams and brands to get things done.
Resilient & Adaptable – Thrives in ambiguity and responds positively as priorities shift.

What's in it for you:

Flexible ways of working – home or office, it’s your choice!
£1,000 learning fund
Twice-yearly bonus (with part of it guaranteed!)
Unlimited Holiday
Pension contribution scheme
Private healthcare
Access to thousands of Udemy courses
Invest via the Company Sharesave Scheme
16 hours paid volunteering time per year

About Betfair:

Imagine a job that doesn’t feel like work at all

At Betfair, we love what we do. Our people are passionate about their work and part of our culture is recognising and celebrating all our successes. Our Gameplan is simple: we play as a team, we play fair and we play to win.

Our business was born to create a fairer betting marketplace. Today, we’re the world's biggest online betting exchange, one of the top 75 most valuable brands in the UK, and part of Flutter.

As part of the UK & Ireland region of Flutter – Betfair is included in a collection of big-hitting entertainment brands such as Paddy Power, PokerStars, Sky Betting & Gaming and tombola.

Set your own odds and start a career with Betfair.

About Flutter

Flutter is the world’s leading online sports betting and iGaming operator, with a market leading position in the US and across the world. Our ambition is to change our industry for the better, making use of our significant scale and challenger mentality.

We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.

If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.

Head of Exchange

Benefits

Job Description