About Us

Ace Express Freight are a global freight forwarding company with more than 30 years’ experience and a network of world-class partners. We are proud to have been awarded the Deloitte ‘Ireland’s Best Managed Company’ accolade for 17 years in a row, a testimony to our culture of continuous improvement, our investment in our people, and our philosophy of going the extra mile for our customers.

About the Role

Reporting directly to the Warehouse Manager, the Logistics Administrator is responsible for providing full time support to a busy logistics/warehouse team. The main responsibilities of this role are to assist in general administrative duties and delivering an excellent customer experience.

Contract Type: Permanent (6-month probationary period).

Working Hours: 8.00am to 5.00pm, Monday to Friday.

Location: Courtlough, M1 Business Park, Co. Dublin.

Duties & Responsibilities:

Process day-to-day import manifests and bookings in-line with company policies and procedures.
Provide excellent customer service by responding to customer enquiries and requests in a timely and professional manner.
Meet the operational delivery needs of our customers in the most cost-efficient and effective manner.
Ensure that files are managed accordingly, and that billing and costing are inputted and processed as per company procedures and timeframes.
Communicating with other departments and external parties to resolve any discrepancies raised.
Comply fully with the defined operating procedures (SOPs) and processes.
Carry out administrative duties including investigating, sourcing and processing bookings, as well as reporting on and inputting data in a timely and efficient manner.
Effectively resolve service-related issues and/or queries.
Display and promote a positive work environment through respecting & supporting colleagues in the completion of all duties.
Proactively support continuous improvement initiatives including cross-departmental projects.
Fully comply with the company’s Health and Safety policies and procedures.

Essential Requirements

Previous office administration experience, essential.
Knowledge of the Logistics/Transport/Freight/Manufacturing industry, desirable.
Proficiency in Microsoft Excel or similar reporting functions.
Exposure to working to KPI’s and the deliverance of same.
Excellent analytical skills with a proven ability to follow set procedures while working to tight deadlines.
Sound numerical and literacy skills.
Strong written and verbal communication skills.
Professional and customer-focused approach with strong attention to detail.
Positive ‘can do’ attitude with the desire to strive for excellence.
Ability to work as part of a team and on own initiative with minimal supervision.

Benefits

Permanent Contract
Competitive Salary
Company Pension
Employee Assistance Programme
Company Life Assurance
Up to 23 days annual leave (after 1 year of service)

If you meet the above criteria and are interested in applying, please send your CV and cover letter to lmurtagh@ace-express.com.

This job description is intended to provide a general overview of the principal responsibilities and qualifications associated with this role. It is not intended to be an exhaustive list of all duties, responsibilities, or requirements. The successful candidate may be required to perform additional duties appropriate to the role, either now or in the future.

Ace Express is an Equal Opportunities Employer

Logistics Administrator

Benefits

Job Description